The Retail Sales Assistant plays a vital role in driving sales and delivering exceptional customer experiences.
Job Description
We are seeking an enthusiastic and results-driven individual to join our team as a Retail Sales Assistant. The successful candidate will be responsible for handling day-to-day sales enquiries, transactions, and maintaining high standards of customer care in a fast-paced store environment.
Key Responsibilities
* Respond to sales enquiries by phone or over the counter, providing advice, information, and quotations to drive sales and margin growth.
* Process transactions and manage cash handling duties efficiently.
* Offer alternative products, upsell where possible, promote own brands, and cross-brand sales to enhance revenue streams.
* Understand customers' expectations and needs, providing personalized solutions to meet their demands.
* Assist with branch deliveries as required and keep customers updated on orders and deliveries.
* Monitor quotations won/lost and customer orders and deliveries to ensure seamless service delivery.
Required Skills and Qualifications
* Goal-driven mindset with a can-do attitude.
* Previous customer-facing experience is essential.
* Must be extremely customer-focused and results-driven.
* Flexible approach to work is necessary to adapt to changing store conditions.
Benefits
This is a full-time permanent position offering excellent opportunities for career advancement and professional growth.
Others
Please contact us for further details.