Who you are
* Digital advertising sales experience, managing high-value relationships, driving strategic learning agendas, and owning client communication
* Track record of compelling, data-backed storytelling and recommendations
* Expert in managing forecasts and achieving goals
* Strong communication skills—in person, on the phone, and via email
* A team player who thrives in a fast-paced environment with both technical and non-technical teams
* Expertise in digital advertising and media sales, including campaign optimization, analytical problem solving, and platform/product knowledge
* Technical foundation with relevant experience in Search, Shopping, Display, or Social advertising technologies
* Bachelor's degree in a relevant field, or equivalent experience
What the job involves
* As a Sr Client Account Manager, in our French Luxury Team, you will be in charge of driving a sophisticated book of business of large brands in the French market
* We're looking for an experienced self-driven Client Account Manager to help our most strategic partners successfully grow their business through Pinterest
* You'll work directly with some of our key advertisers and agencies as a trusted consultant to their business
* Your strategic advice, sales skills & coaching are core to bringing to life the value we deliver as a platform
* Build and nurture relationships with our partners, proactively reaching out regarding campaign performance, optimizations, updates, and opportunities
* Ensure that partner objectives and requirements are met by liaising between them and internal teams (Measurement & Insights, Product Marketing, Creative Strategy, etc.)
* Gain a deep understanding of our partners' business goals and turn data into compelling stories and actionable insights to help them succeed
* Own the "how" conversation with advertisers—advising on media strategies across targeting, bidding models, creative, measurement, and more
* Become an expert in Pinterest campaign best practices, enabling yourself to be the go-to resource for performance-related opportunities
* Ensure campaign setup is optimal, interpret and communicate results clearly, and help partners see impact
* Evaluate whether digital media campaigns are successful, troubleshoot as needed, and take action to drive results
* Optimize campaigns and deliver performance updates to partners
* Ensure agreed-upon performance metrics are being met, and course-correct when necessary
* Actively engage in client meetings to understand key objectives and challenges
* Present and explain complex solutions clearly and concisely to help partners achieve their goals
* Handle resistance, complaints, or objections professionally and patiently
* Identify and deliver cross-sell and upsell opportunities that contribute to exceeding revenue targets
* Understand complex processes and products, and distill them into digestible guidance for partners
* Provide expertise on products, services, and best practices
* Stay highly knowledgeable about relevant Pinterest ad product features, clearly explain their benefits, and maintain fluency on the evolving product roadmap
* Collaborate efficiently with cross-functional teams to resolve product-related questions or challenges
* Pitch new performance products and campaign best practices at scale