Job Overview:
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* The role involves coordinating services and maintenance contracts with clients and company service engineers, ensuring timely receipt of documentation and maintaining accurate records.
* Effective data entry into the service scheduler is crucial for seamless operations.
* The coordinator will be responsible for holiday tracking to guarantee resource availability for service engineers.
* This position requires strong communication and coordination skills to support management in software implementation and facilitate callouts from clients to the main office.
* Maintenance of service contract calibration schedules is also a key responsibility.
* Regular reporting on key performance indicators to the contract manager is essential for informed decision-making.
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Key Requirements:
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* Previous experience working in HVAC, Refrigeration, Engineering, or Construction environments would be beneficial.
* Ability to plan and coordinate schedules with the service engineering team.
* Proficiency in using customer-type service IT systems and excellent PC skills.
* Strong teamwork and communication skills are necessary for effective collaboration and issue resolution.