· Full-time, Term-time, Working the school Calendar year.
€20 per hour, full time equivalent: €40,000.
Seek and obtain new clients as per agreed sales plan and plan and implement this plan for new and existing business throughout Dublin.
· Develop strong nurturing relationships with new and existing schools, building on the Carambola brand within the Dublin Region.
· Ensure schools are fully aware of the company's services and food offerings/products and that these are promoted on an ongoing basis.
· Actively listen and ask the right questions to rectify any customer concerns/complaints, update the team in Head Office, agree a solution and communicate this back to the school.
· Identify the different customer requirements in schools through analysing trends in their feedback and adapt these needs to suit their requirements.
· Schedule your working week in advance, taking into consideration all relevant information recorded in CRM and other updates.
· Meet teachers in schools on a daily/weekly/monthly basis as required and respond accordingly to all requests in an efficient timeframe.
· Develop strong relationships with in-school hot food colleagues to monitor our service in schools and report issues in a timely manner.
· Have daily/weekly meetings with the Customer Care Manager and Head Office to look at requests or to resolve issues in transport or services to schools as well as relaying successes.
· Check daily administration giving feedback to Head Office on the same day ensuring there are no back logs or delays.
· Meet targets set by Head Office on a daily/weekly/monthly basis.
· Provide weekly reports to Head Office as required.
· Ensure that the highest Health and Safety and Quality standards are adhered to at all times.
· Ensure that all Company policies and practices are adhered to at all times.
· Communicate with all staff ensuring professionalism and politeness are exercised at all times.
· Carry out any other duties that may be required from time to time.
This list is not exhaustive
Essential Criteria
* Ambitious, enthusiastic and passionate about driving sales.
* Strong commercial awareness and business acumen.
* Highly confidential.
* Strategic thinker, identifying opportunities for change, executing them in a timely manner and always looking at the bigger picture.
* Strong analytical skills with high attention to detail.
* Solutions focused with a continuous improvement mindset.
* Excellent organisational and time management skills with the ability to communicate with all levels of management.
* Ability to work under pressure whilst dealing with constraints that are often outside of your control.
* Highly motivated, able to work on own initiative as well as part of a team.
* Excellent Interpersonal and communication skills.
* Proficiency in MS Packages in particular MS Word, Outlook and Excel.
* Experience with CRM or similar account management tools.
* Full drivers licence.
* Flexible with a can-do attitude.
Hours of work will be 39 hours per week, Monday to Friday, Working the school Calendar year.
Carambola is an Equal Opportunities Employer
Job Type: Full-time Working the school Calendar year.
Benefits:
* Bike to work scheme
* Employee assistance program
Schedule:
* Day shift
* Monday to Friday
Ability to commute/relocate:
* Dublin region: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Job Type: Full-time
Benefits:
* Bike to work scheme
Work Location: In person