Client Partnerships Manager – Retail Projects
UK & Ireland | Hybrid / Field Based
An established and rapidly expanding retail projects business is seeking a
Client Partnerships Manager
to take ownership of several high-profile retail relationships and help shape the next phase of their growth.
This is not a desk-based account role. It's a commercially focused, relationship-driven position for someone who enjoys being close to clients, close to delivery, and trusted to "own the relationship" end to end.
The Opportunity
You'll act as the senior day-to-day contact for key retail partners, ensuring projects are delivered smoothly, expectations are managed, and opportunities are maximised. Working across internal teams, you'll help translate client ambitions into repeat work, long-term partnerships and consistent delivery performance.
The role offers genuine influence over how accounts are run, how clients are supported, and how the business continues to grow within the retail sector.
What Success Looks Like
* Clients see you as a trusted extension of their team
* Projects are delivered with clarity, consistency and minimal friction
* Commercial performance is healthy and predictable
* New opportunities are identified naturally through strong relationships
* Internal teams are aligned, informed and set up for success
What You'll Spend Your Time Doing
* Building and strengthening relationships with senior retail stakeholders
* Acting as the link between clients and delivery teams
* Keeping a close eye on account performance and future pipelines
* Supporting proposals, presentations and long-term planning
* Spotting opportunities to expand scope, services or volumes
* Ensuring service levels remain high as accounts scale
About You
* You've worked in retail fitout, interiors, construction, bespoke kitchen design or a similar project-led environment
* You're comfortable managing complex client relationships in fast-moving settings
* You understand commercial drivers and how good delivery supports growth
* You communicate clearly, build trust quickly, and follow things through
* You're organised, proactive and calm under pressure
Why Join?
* A respected business with a strong track record and ambitious plans
* A role with autonomy, visibility and real responsibility
* Exposure to major retail brands and repeat programmes
* A collaborative, delivery-focused culture
* Long-term progression as the business continues to scale