Store Manager Position
We are seeking a skilled and experienced Store Manager to lead our retail team.
Job Description
The successful candidate will be responsible for overseeing the daily operations of their store, ensuring it runs smoothly and effectively. They will work closely with the District Manager to provide a profitable operation by driving revenue and managing costs while maintaining the highest quality pet care and exceptional customer service.
This role requires a strong leader who can empower their team's growth and success through supportive leadership, training, and a culture of trust and respect. The ideal candidate will have a proven track record in achieving KPI's, powerful leadership skills, and excellent communication and interpersonal skills.
Responsibilities:
* Drive operational excellence in the store by ensuring adherence to processes and guidelines within the framework of corporate centre standards.
* Utilise operational store analytics to optimize efficiency, streamline processes, and drive informed decision-making for enhanced store performance.
* Empower team growth and success through supportive leadership, training, and a culture of trust and respect.
* Curate an enticing shopping experience with impeccable availability, planogram implementation, and accurate inventory management.
* Drive customer engagement through exemplary service, ensuring the entire team upholds the standard.
Requirements:
To succeed in this role, you will need:
* A proven successful experience as a retail Store Manager.
* A proven track record in achieving KPI's.
* Powerful leadership skills and business acumen.
* Strong customer service and organisational skills.
* Excellent communication and interpersonal skills.
Benefits:
We offer:
* Competitive salary.
* Certified with GREAT PLACE TO WORK.
* Store Manager KPI based bonus.
* Employee discount of up to 40% in our stores and 20% in our Salon.
* Paied leave - sick leave, annual leave and bank holidays, maternity/paternity leave.
* Refer a friend scheme.
* Advancement Opportunities - At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path.
* Community - A chance to work in an environment where employees and customers share the same passion for animals.
* Educational Opportunities - you will get great training in store, through our training programs, and through company-wide training & meetings.
* Annual leave - starting at 21 days and rising to 23 days at year 6.
* Cycle to work Scheme.
* Free Uniform.
About Us:
We are a leading pet retailer with a passion for delivering high-quality products and exceptional customer service. Our team is dedicated to making a positive impact on the lives of pets and their owners.