Back Dock Operative - Full Time - Electrical Dept
Harvey Norman Ireland is a high-profile retail brand with over 289 stores worldwide, operating in furniture, bedding, electrical, and computer goods. We are growing in Ireland with 16 stores and are looking for talented people to thrive in a dynamic retail environment.
About The Job
The role of Backdock Operative is to work with management and staff to provide the best possible service to our customers and stores. A successful Backdock Operative has excellent product knowledge, provides outstanding customer service, helps create a great experience for the customer, and is enthusiastic in helping the team perform to the highest standards. This role is crucial for making Harvey Norman a great place to shop.
We offer a positive, optimistic and fun place to work where colleagues become friends, great people and great teams are recognised and milestones celebrated.
YOUR JOB
Your Tasks Will Include
* Responsible for operating and maintaining a clean and tidy backdock while keeping a safe and secure working environment.
* Provide the highest level of standards of customer service and act in a professional manner at all times.
* Ensure all deliveries are checked so that no substandard or incorrect goods are delivered to customers.
* Ensure that Goods Receiving and Dispatching procedures are followed at all times.
* Protect and secure Harvey Norman stock.
* Understand your department’s action plans and support the goals and targets set out by your manager.
* Ensure company standards of performance are followed at all times.
* Ensure all Health & Safety policies are adhered to in the warehouse.
* Other ad hoc duties as required to fulfil the Backdock Operative role.
YOUR PROFILE / QUALIFICATIONS
Your Knowledge, Skills And Experience Include
* Experience & Qualifications
o Leaving cert or equivalent is required.
o Forklift Training preferred.
o Experience working in a customer focused, fast pace, multidimensional industry.
o Preferably 1-3 years warehousing, construction or retailing industry experience.
o Picker certification advantageous but not essential.
o Knowledge of Microsoft Applications (Word, Outlook, Excel).
* Customer Oriented: You understand internal and external customers and strive to deliver high quality services that meet and exceed expectations.
* Strong Communicator / Good Listener: Excellent listening and interpersonal skills.
* Numerical & Logical Ability: Ability to work with numbers competently and confidently.
* Hardworking, conscientious, & Self Motivated: Able to work under pressure and complete tasks with energy and integrity.
* Adaptable to Change & Flexibility: Willing to adapt to necessary change and innovation.
* Team & Collaborative Working: Able to work cooperatively within a team to achieve goals.
* Attention to Detail / Organised: Prioritise, organise and complete tasks on time with minimal supervision.
* Honest & Ethical: Valuing integrity and honesty as core personal values.
Why People Join Us
* Dynamic and growing company
* Fun, high energy work environment
* Culture of developing and promoting from within
* Entrepreneurial spirit
* Generous staff discount
Additional Information
* This is a full-time 11 month fixed term contract with potential for permanency.
* You may be required to work in other departments/warehouses/stores as necessary.
* Flexibility to cover store opening hours including days, evenings, weekends and public holidays.
* The successful candidate will be required to attend a company induction day.
* Please note that this role will require a significant amount of manual handling.
Please note we do not require any agency assistance at this time.
Skills
Excellent Attention to Detail, Customer Service, Warehouse, Retail
Location: Carrigtwohill, County Cork, Ireland
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