Exciting Opportunity at: G4S Secure Solutions IrelandPosition: Scheduling/Admin Support OfficerLocation: Work from our Ballymount, Limerick, or Cork OfficesBasic Pay: €15.41 per hourHours: 40 per weekSchedule: Monday - Friday, Weekend and shift work may be required to meet requirementsYour RoleThe Scheduling/Admin Support Officer will be responsible for ensuring the efficient and effective scheduling & headcount management of staff within a designated portfolio, providing excellent customer service to both internal and external stakeholders.This role is central to ensuring smooth project delivery and alignment with G4S Secure Solutions Ireland's commitment to operational excellence, client satisfaction, and continuous improvement.Key Areas of ResponsibilityScheduling and Planning:Develop and maintain accurate and up-to-date schedules for all staff.Ensure 100% coverage of all contracted and temporary hours.Manage, in conjunction with key account manager, holiday planning and absence management processes.Proactively address unplanned absences and last-minute scheduling changes.Administrative Support:Utilize scheduling databases to maintain accurate information.Generate timely and accurate reports.Collaborate with the wider Operations Team to ensure schedule alignment with operational requirements.Customer Service:Respond to workforce inquiries regarding schedules and work assignments.Make outbound calls to fill last-minute shifts or address scheduling issues.Ensure compliance with internal, external, and legal regulations.Teamwork and Collaboration:Foster strong working relationships with colleagues across different departments.Share best practices and contribute to a positive team culture.Undertake additional tasks as required to support business objectives.About YouStrong organizational and planning skills.Excellent attention to detail and accuracy.Proficiency in relevant scheduling and administrative software desirable but training will be provided.Strong communication and interpersonal skills.Ability to work under pressure and meet tight deadlines.Flexibility to work evenings and weekends as required.A customer-focused approach.What's on offer:Recognition Programme awardsLong service awardsStar of the month awardsPension SchemeEmployee Assistance Programme:Legal AssistanceFinancial AssistanceConsumer AdviceCareer GuidanceLife CoachingMediationSupport for Non-Irish Nationals & their FamiliesHealth Advice, including Physio, Podiatrists and Dietitians.Advice on practical, day to day issues and services Ready to Take the Next Step? If you're excited by the prospect of a challenging and fulfilling career with G4S, apply today and start your journey with one of the world's leading security providers. We can't wait to hear from you G4S Secure Solutions Ireland is proud to be an equal opportunity employer, fostering a diverse and inclusive workplace for all. If a suitable match is found our talent acquisition team will be in touch to discuss further. LI-SP3