Senior Manager EMEA In-Market Distribution
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high‑achieving teams.
The Role
Senior Manager, EMEA In-Market Distribution, is responsible for the management of functional execution activities including the management of the relationship and performance of the distribution centers per the responsibilities section.
Key Duties and Responsibilities
Own end-to-end in-market distribution operations for assigned markets, ensuring continuity of supply, rapid issue resolution, and robust business continuity planning.
Manage and oversee 3PL operations across EMEA, including inventory accuracy, product destruction, service exceptions, and execution of relevant directives and operating models.
Drive 3PL performance management and cost discipline by tracking KPIs (e.g., OTIF/service levels, inventory accuracy, deviations), maintaining unit cost/price files as required, and escalating service issues to closure.
Establish and maintain governance cadences (e.g., regular 1 1s and forums) with in-market QA, CPSO, Compliance, Planning, Regulatory, and Finance to accelerate decision‑making, remove blockers, and manage escalations.
Prepare, standardize, and deliver Quarterly Business Review (QBR) and Business Review materials with 3PLs, ensuring governance consistency and inspection‑ready documentation/evidence packs.
Accountable for inventory management and accuracy, including cycle counts, physical inventories, destructions, product launches, FDD requests, and daily review of delivery (IOD) reports.
Coordinate, facilitate, attend, or arrange physical inventory counts and witnesses at 3PL sites.
Support and troubleshoot SAP distribution interfaces, inventory variances, redeployments, redress activities, and ensure SAP inventory posting integrity, including manual movements where required.
Liaise with in‑market logistics, OTC, QA, Finance, Planning, and regional logistics teams to provide analysis, data, and operational support for planning, redeployment, and redress activities.
Ensure full compliance with GDP, cGMP, EHS, SOX/finance business controls, and support local GDP procedures and market‑specific requirements, including partner qualification and oversight.
Support logistics incident reports (LIRs), mock recalls, audit/inspection readiness, and continuity of supply to avoid service disruptions; coordinate corrective action follow‑up and evidence provision.
Represent Distribution in market and regional quality forums (e.g., Quality Councils) and own follow‑up actions to closure.
Deliver market‑specific external reporting obligations as required (e.g., safety stock and shortage‑related reporting, waste packaging reporting, and other compliance submissions via local authority/industry portals).
Lead monthly destruction governance with Finance, assess volumes/costs, maintain tracking, and drive forecast accuracy and financial control.
Execute procurement and purchase order management activities (e.g., annual PO creation, monthly processing, balance monitoring, and closure of aged POs) in line with internal controls and policy.
Manage 3PL contracts, operating manuals, SOPs, SLAs, GDP compliance, and business reviews, acting as the key reference point for logistics operational issues and improvement opportunities.
Support operational change and implementation activities (e.g., warehouse transitions/relocations, onboarding of new partners/lane changes), ensuring readiness testing and continuity of supply.
Support launch, lifecycle, and discontinuation activities with CPSO and cross‑functional teams, including distribution readiness, controlled timelines, inventory disposition, and customer/market communications as applicable.
Drive risk, expiry, and short shelf‑life management by reviewing market updates and ensuring actions are owned through supply review forums.
Identify and deliver process simplification and digitization opportunities (e.g., documentation streamlining, portal rationalization, automation, and controlled document updates), partnering with Compliance and stakeholders to implement sustainable improvements.
Support internal and external quality and finance audits, complete month‑end reporting, and upload required documentation for finance review and verification.
Act as the market logistics representative in BMS, supply chain, and local forums, while supporting ad‑hoc projects, programs, and cross‑functional initiatives as required.
Lead, coach, and develop team members by setting clear objectives, providing regular feedback, supporting capability development, and fostering a collaborative, high‑performance culture; ensure coverage planning for leave/peak periods to maintain service continuity.
Qualifications, Knowledge and Skills Required
Strong experience in Supply Chain with a solid understanding of upstream and downstream inventory processes.
Proven ability to work effectively in international, multicultural environments.
Strong interpersonal and collaborative skills with a clear sense of ownership and accountability.
Ability to work independently while partnering effectively with internal and external stakeholders.
Demonstrated process excellence and a continuous improvement mindset, with the ability to drive decisions to closure.
Strong execution and persistence, ensuring objectives are met and issues are resolved.
Excellent written and verbal communication skills in English; additional languages are an asset.
Good knowledge of GDP guidelines, EU directives, and local market regulatory requirements for wholesale distribution of medicinal products.
Logistics and 3PL execution management experience, including interaction with external partners on technical topics (preferred 1–3 years).
Strong systems and digital capability, including the use of SAP or equivalent enterprise systems and advanced MS Office applications and AI.
The qualified candidate demonstrates characteristics of our BMS biopharma behaviors. For more details refer to InSite BMS website/ people and performance/BMS biopharma behaviors.
Why You Should Apply
You will help patients in their fight against serious diseases.
You will be part of a company that encourages excellence and innovation, respects diversity, develops leaders and values its employees.
You'll get a competitive salary and a great benefits package.
We encourage you to apply even if your resume does not perfectly match the required qualifications. You could be one step away from work that will transform your life and career.
Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
R1602857 Senior Manager In-Market Distribution
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