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Lead technical program manager / scrum master

Dublin
Mastercard
Technical program manager
Posted: 7 May
Offer description

Principal DevOps EngineerAs a Principal DevOps Engineer at Mastercard, you will design systems for high-volume financial transactions, manage cloud infrastructure, optimize CI/CD pipelines, and lead DevOps initiatives while collaborating with global teams.Design high‑volume transaction systemsManage cloud infrastructureOptimize CI/CD pipelinesLead DevOps initiativesCollaborate with global teamsSenior Software Engineer – CybersecurityThe Senior Software Engineer will design and develop software solutions, collaborate with teams, and deliver high‑quality products using Agile methodologies.Responsibilities:Execute control testingEvaluate security controlsFacilitate remediation of control gapsSupport auditsQualifications:CISACISSPComputer ScienceGRC PlatformsInformation SecurityInformation SystemsPCI-ISARSA ArcherSecurity+Lead Technical Program Manager / Scrum MasterWe are seeking an experienced Technical Program Manager / Scrum Master to support Mastercard’s API Consultancy & Standards (C&S) capability within the Developer Experience team. This role is responsible for driving effective delivery across API governance, standards, and tooling initiatives, ensuring work progresses smoothly from planning through execution and delivery.Responsibilities:Own end-to-end planning, execution, and delivery of API C&S initiativesServe as Scrum Master for one or more teams, facilitating sprint planning, daily stand‑ups, reviews, and retrospectivesAct as a Technical Program Manager, coordinating work across product, engineering, QA, UX, and platform teamsOwn and optimize Jira workflows, ensuring backlogs, boards, issue types, and dependencies accurately reflect delivery flowDevelop and maintain delivery plans, milestones, and forecasts, ensuring alignment with agreed prioritiesProactively identify, manage, and communicate risks, dependencies, and blockers, driving them to resolutionOperate between teams and systems, identifying gaps in process, ownership, or tooling that impact deliveryServe as the authoritative source of truth for delivery status, providing clear, accurate updates to stakeholders at the right level of detailPromote continuous improvement using data-informed insights (cycle time, throughput, predictability)Support API lifecycle governance activities (design reviews, onboarding, release readiness, decommissioning)Coach teams and stakeholders on pragmatic agile practices, focusing on customer value over rigid process adherenceHelp teams adopt tooling, automation, and AI-assisted workflows that improve delivery efficiency and developer experienceEnsure work aligns with Mastercard’s API Gold Standards and developer‑first principlesQualifications:Bachelor’s degree in Computer Science, Engineering, Business, or a related fieldProven experience as a Technical Program Manager, Scrum Master, or similar roleStrong hands‑on experience with Jira (backlog and board management, Scrum and Kanban workflows, dependency tracking, dashboards and reporting)Strong understanding of software delivery processes and agile delivery models (Scrum, Kanban, hybrid)Demonstrated ability to break down complex problems, organize work, and drive delivery across teamsExperience managing technical risks, dependencies, and delivery trade‑offsComfortable working with engineers and engaging on APIs, platform, and developer tooling conceptsStrong communication skills, with the ability to provide clear, concise status and directionAgile or PMP style certifications beneficial but not requiredSecurity Requirements for All RolesAll employees must:Abide by Mastercard’s security policies and practicesEnsure confidentiality and integrity of accessed informationReport any suspected information security violation or breachComplete all mandatory security trainings as required by Mastercard
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