WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND's #2 GREAT PLACE TO WORK ****, AS VOTED BY OUR TEAM MEMBERS
Hilton Dublin Airport hotel is only 8 kilometres from the Airport and only 10 km from Dublin's city centre and the traditional fishing village of Howth.
Our restaurant serves classic Irish and international dishes.
The Hilton Dublin Airport hotel also has a relaxed bar with an open fireplace.
A World of Rewards:
Hourly rate of *****
Smart uniform provided and laundered
Free and healthy meals when on duty
Grow your Career
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ()
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
High street discounts: with Perks at Work
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Free Parking
Cycle to Work Scheme
Smart uniform provided and laundered
Modern and inclusive Team Member's areas
What will I be doing?
As a Conference and Events Operations Supervisor, you are responsible for supervising Conference and Events operations to deliver an excellent Guest and Member experience.
A Conference and Events Operations Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets.
Specifically, you will be responsible for performing the following tasks to the highest standards:
Supervise Conference and Events operations
Communicate and delegate in line with daily function sheets
Able to work in all areas of Conference and Banqueting including Bar, Restaurant, and Room Service
Welcome guests in a polite and friendly manner
Follow cash handling procedures
Manage guest queries in a timely and efficient manner
Ensure cleanliness of work areas
Plan, organise and control the daily operations
Ensure compliance of brand standards
Represent needs of the team
Assist Food and Beverage with achieving financial targets
Assist Conference and Banquet Manager with training and developing the team
Assist with annual and mid-year appraisals with team members under your responsibility
Comply with hotel security, fire regulations and all health and safety legislation
Comply with local licensing laws
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
A Conference and Events Operations Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Previous Conference and Banquet experience
Committed to delivering high levels of customer service
Positive attitude
Good communication skills
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Experience in the hotel industry
Experience in supervising and/or delegation
Willingness to develop team members and self
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