Job DescriptionLocation:Aghadoe Heights Hotel, AghadoeJoin our fabulous team at theFront Deskat Aghadoe as aFront Office SupervisorAbout Aghadoe HeightsAghadoe Heights Hotel and Spa is a luxury 5-star hotel with a spectacular location overlooking the spectacular world famous Lakes of Killarney and the magnificent MacGillycuddy's Reeks mountain range.At the forefront of the luxury hotel scene for over 50 years, this luxury resort comprises 74 elegant bedrooms and suites offering breath-taking views, either of the hotel gardens, the rolling Kerry countryside or the magical lakes and mountains.Our world combines the luxury of contemporary comfort with the warmth of Irish hospitality. Our cherished heritage is our love of life, our focus is sharing it.Role And ResponsibilitiesOversee Front Desk Operations – Ensure smooth check-in/check-out processes and maintain high service standards.Supervise and Support Staff – Assign tasks, monitor performance, and provide training as needed.Handle Guest Relations – Address inquiries, resolve complaints, and coordinate with other departments for guest satisfaction.About The RoleCandidate Requirements:Front Office Experience – Proven background in hotel or hospitality front desk operations.Knowledge of HotSoft PMS – Skilled in managing reservations, billing, and guest profiles using HotSoft.Attention to Detail – High accuracy in handling guest information and operational tasks.Experience Supervising a Team – Ability to lead, motivate, and supervise front office staff effectively.Perks and Benefits of working at Aghadoe Heights Hotel & SpaVery competitive hourly wagePRSA pension schemeCareer progression opportunities across the Windward groupEmployee Assistance ProgrammeDigital Wellness ProgrammeComplimentary, high quality meals on duty including breakfast, lunch & dinnerComplimentary barista-style coffeeDiscounted room & dining rates in Windward properties for you as well as friends and familyRefer-a-friend schemeTraining and development opportunities dedicated to your developmentEmployee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat daysCycle-to-work schemeAbout Windward ManagementAghadoe Heights Hotel & Spa is managed by Windward Management.Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their ownersJoin us today as aReceptionist.Skills NeededAbout The CompanySince its inception in 2007, Windward Management Limited has built a reputation for excellence in hotel management. With headquarters in Dublin, the company provides tailored solutions for hotel owners, including operations, marketing, and financial management. Windward's team is driven by a passion for delivering exceptional guest experiences while ensuring each property achieves its full potential. Recognized for its dedication to innovation and operational success, the company is equally committed to investing in its people. Professionals joining Windward Management will become part of a supportive and dynamic environment, with abundant opportunities to grow and excel within a thriving sector.Company CultureAt Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively. For hospitality professionals seeking a rewarding career in an environment where their efforts truly matter, Windward Management offers an exceptional opportunity to thrive.Required CriteriaDesired CriteriaClosing DateTuesday 25th November, 2025Contract TypefulltimeSalaryBased on Experience