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* Competitive Salary* Bonus package* Company car* Starting Twenty-three holidays* Medical refund scheme* Enhanced statutory sick pay* 1.5% employer matched Pension scheme* Enhanced Maternity and Paternity benefits* Access to Hubex benefits and discounts platform* Life Assurance x2 basic salary* Employee Assistance Programme* Opportunities for career advancement and professional development* Voluntary flu vaccination voucher* Bike to Work Scheme* Assess local market conditions, identify current and prospective sales opportunities and develop forecasts, financial objectives and business plans for the branch* Direct all operational aspects of the branch to include operations, customer service, human resources, administration and sales in a manner that supports reaching the profitability goals.
* Ensure that all areas of work performance or departments are properly staffed and directed with particular emphasis on continuous improvement.
* Manage Customer Service at Branch to very specific agreed targets.
A flair in a retail sales environment with strong customer focus is a distinct advantage in this role.
* Ensure Fleet availability is monitored and controlled on a daily basis highlighting issues to Fleet Control Manager and/or Head of Regional Operations and Sales.
* Ensure additional sales are monitored and agreed targets are being adhered too.
* Liaise with necessary teams to ensure on going training and improvements are met.
* Monitoring of all damage and repairs to agreed targets.
Ensure all fleet is serviced and in good working order* Manage overdues and records of follow up.
Liaise with appropriate depts.
* Oversee on site valeting and meet agreed auditing standards and monthly reporting to include damage recovery, car cleanliness, Fuel accounting.
* Provide training, coaching, development and motivation to bring out the best in each team member* Maintain and enforce HR Policies and Procedures.
* Conduct yearly appraisals with all staff members by the deadline required by HR* Assist in developing branch and organisational objectives, and also in formulating policies and budgets* Communicate effectively with other branches and senior managers by sharing information on effective practices, business opportunities and needs* Address customer and employee satisfaction issues promptly* Manage the branch honestly, follow high ethical standards, and comply with all* Health & Safety regulations* Ensure the safekeeping of company assets, including equipment, inventory and cash are maintained and monitored daily.
Particular emphasis on security and control systems.
* Evaluate regularly the effectiveness of the branch operation, to see that policies are being observed and that goals are being attained.
* Strong focus on delivering new business and proven track record* Problem-solving and analytical ability* Strong networking skills* Motivated self-starter, comfortable in a fast-paced environment* Demonstrated integrity and ethical standards* Professional demeanour with "Can Do" attitude* Customer Focused matched to strong commercial sales skills.
* Effective listening, communication (verbal and written), and negotiating skills* Strong leadership, motivation and managerial skills* Manages time effectively and adapts quickly to changing priorities* Team player who works productively with wide range of people* Demonstrated competency hiring, developing and evaluating employees to* achieve corporate and personal objectives* Strong project management and multi-tasking skills* Excellent organisational skills* Demonstrated competency in budgeting, forecasting and planning* Knowledge of Microsoft Office
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