Customer Growth Specialist
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We're on a mission to power connections that matter. As a Customer Growth Specialist, you'll play a key role in driving revenue growth through new customer acquisition and expansion.
You will be responsible for:
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1. Identifying and qualifying new business opportunities, developing and executing strategies to win new customers across our broad portfolio of products.
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2. Developing strong relationships with external organizations, ensuring excellent customer experience through multiple communications channels.
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3. Maintaining accurate forecasting, ensuring seamless pipeline management and delivery against agreed KPIs.
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4. Collaborating with internal departments, including product, implementation, and account management teams, to ensure customer success.
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To succeed in this role, you'll need:
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* Sales experience, with a proven track record of achieving sales targets in B2B sales environments.
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* Strong understanding of technology and industry trends, with the ability to keep up-to-date with competitor activities.
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* Excellent communication and negotiation skills, with a customer-centric approach.
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* Highly organized and attention to detail, with the ability to work well under pressure.
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* Strong PC skills and administrative abilities, with proficiency in Salesforce (or similar CRM software).
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As a valued member of our team, you'll enjoy:
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* Competitive salary and annual performance bonus.
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* Pension contribution.
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* Flexible working hours, with a hybrid model allowing for remote work and office-based collaboration.
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* 25 days' holiday plus 2.5 company days for personal development.
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* Annual Leave buy or sell policy for work-life balance.
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* Healthcare insurance through our flexible benefits program.
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* Life assurance, phone, and laptop as part of our comprehensive benefits package.
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* Access to learning and development tools, such as LinkedIn Learning.
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* Free on-site parking at our office locations.
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If you're passionate about delivering exceptional customer experiences and growing your career, we'd love to hear from you!