DescriptionClient Service Advisor Willis Towers Watson is one of Ireland's leading insurance brokers, risk advisors, pensions, and actuarial consultancies.
Over the past 100 years, we have built an outstanding reputation for superior client service.
In our Corporate Risk and Broking business, we provide appropriate and innovative insurance programmes for our clients.
Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, leveraging our industry experience and market expertise.
An exciting opportunity is now available for a Client Service Advisor.
The primary purpose of this role is to perform broking duties for a portfolio of clients and deliver a high level of client service to support the business in achieving its objectives.
Our objectives focus on Client, Financial, People, and Operational Excellence.
The RoleMain responsibilities include:
Perform the broking role for clients, handling renewals, claims, mid-term alterations, and queries.Provide excellent client service efficiently and courteously, ensuring all deadlines are met.Develop an understanding of each client's business and culture.Support and identify opportunities for growth within existing client accounts.Build and maintain beneficial relationships with insurers.Follow company procedures for renewals and new business.Ensure compliance with company and regulatory standards.Participate in project work.Offer technical support to colleagues and assist in resolving client issues.Build relationships and collaborate with various teams across local and offshore operations.Act as an ambassador for WTW's purpose, values, culture, and clients.QualificationsThe Requirements CIP qualifiedPrevious experience with an insurer or brokerStrong client advocacy skillsWillingness to take early responsibilityPassion for learning about the insurance industryHardworking, proactive, and adaptableProblem-solving abilitiesProficiency in Microsoft Office suiteExcellent interpersonal, organizational, analytical, and communication skillsHigh accuracy and attention to detailWTW's Compensation PackageWe value our colleagues and support their growth and success.
Our benefits include:
Negotiable salary23 days annual leave + 13 flexi daysComprehensive benefits from day oneDiscretionary bonus (5-7.5% DOE)25% commission on new business revenuePension schemeHealthcare allowance up to €1,500Educational supportLife assuranceCharitable gift matching and fundraisingGroup income protectionShare schemeEmployee assistance programHybrid working modelSports, social, and wellness clubsPaid professional membershipsAt WTW, we trust our employees to excel with the right tools, environment, and support.
Our flexible approach is based on trust, and hybrid working is tailored to individual needs.
We are an equal opportunity employer and welcome applications from diverse backgrounds and abilities.
Please inform us if you require accommodations during the recruitment process.
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