You will be responsible for ensuring customers have an exceptional experience, from the moment they enter the store to when they leave.
Your core responsibility is to ensure our consumers enjoy their time with us in store.
Key Responsibilities
Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
Achieving sales targets and performance metrics.
Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships.
Maintain store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, aiding loss prevention and adhering to health & safety procedures.
Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards.
Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data.
Required Qualifications
Flexible schedule and availability to work weekends and holidays.
Retail sales experience is preferred, but not required.
Passion for our brands and brand lifestyles.
Excellent communication skills.
A positive and professional attitude.
Enthusiasm to learn and to share your product knowledge.
Ability to work well under pressure in a fast-paced, sales-driven atmosphere.
US Candidates Only.
High School diploma or equivalent.
Performing duties consistent with the Company's AAP/EEO goals and policies.
Benefits
Generous clothing allowance.
Seasonal allowance for SB uniform.
Excellent training & development opportunities.
Quarterly bonuses.
60% off all Sweaty Betty merchandise.
25 days holiday (pro-rated if working part-time).
Refer a Friend bonus scheme.
Season Ticket Loan.
Access to Retail Trust - advice & support tool.
Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees.
Wolverine Worldwide discount.
Enhanced Family Leave policy.
People Pension.
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