Job Title: Training Manager
Reports to:
HR Manager
Location:
Dublin 16
Employment Type:
Full-Time
Role Purpose
The Training Manager is responsible for the strategic development, implementation, and governance of all training and professional development programmes within the company.
The role ensures that all training delivered meets:
HSE requirements
HIQA standards (where applicable)
Irish employment and health & safety legislation
Best practice in learning and homecare service delivery
The Training Manager ensures employees are competent, confident, compliant, and supported to thrive in delivering safe, person-centred homecare services.
Key Responsibilities
Training Strategy & Governance
Develop and implement the organisation's annual Training & Development Strategy.
Ensure compliance with: HSE National Standards, HIQA Standards for Safer Better Healthcare (where applicable), Health Act **** (as amended), Safety, Health and Welfare at Work Act ****, Children First Act **** (where relevant), Assisted Decision-Making (Capacity) Act ****.
Create and maintain a robust training matrix for all employees.
Ensure mandatory training compliance is monitored and reported monthly.
Prepare training compliance reports for management and regulatory audits.
Mandatory & Core Training Oversight
Ensure delivery, monitoring and quality assurance of: Safeguarding of Vulnerable Adults, Children First (where applicable), Infection Prevention & Control, Manual Handling & People Moving, Basic Life Support / CPR, Medication Management (where required), Fire Safety Awareness, GDPR & Data Protection, HSE Land / relevant national training platforms.
Ensure all certifications remain valid and audit ready.
Induction & Onboarding
Design and deliver comprehensive induction programmes for Healthcare Assistants, Care Coordinators, and Office & Support Employees.
Ensure new hires meet competency standards before employment.
Incorporate company values into all induction training.
Quality Assurance & Compliance
Conduct regular training audits.
Work with the Quality & Compliance team to address gaps.
Ensure training documentation is inspection ready.
Support preparation for HSE audits and HIQA inspections.
Develop corrective action plans where training deficiencies are identified.
Employees Development & Career Pathways
Develop career progression pathways for carers.
Introduce CPD (Continuous Professional Development) initiatives.
Partner with QQI-accredited providers where appropriate.
Promote leadership development programmes.
Support succession planning initiatives.
Embedding Company Values
Accountable
Ensure compliance metrics are transparent and reported.
Take ownership of training standards and outcomes.
Ensure corrective actions are implemented promptly.
Authentic
Deliver training that reflects real-life homecare challenges.
Promote ethical, respectful and honest care delivery.
Personal
Promote person-centred care principles.
Tailor training to reflect client individuality and dignity.
Support employees as individuals with unique learning needs.
Thrive
Create a culture of continuous improvement.
Encourage professional growth.
Promote wellbeing, resilience, and retention strategies.
Leadership & Stakeholder Engagement
Manage internal and external trainers.
Liaise with HSE training bodies and regulatory stakeholders.
Work collaboratively with HR, Operations and Quality teams.
Contribute to strategic planning and service development.
Key Performance Indicators (KPIs)
100% compliance in mandatory training.
Positive audit outcomes.
Improved employee retention rates.
Measurable improvement in competency assessments.
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