Job Description
We are seeking a skilled Medical Equipment Specialist to join our team. As a key member of our technical staff, you will be responsible for the inspection, repair and servicing of medical equipment.
The Role:
1. Inspect, repair and service medical equipment following decontamination at our facility.
2. Inspect, repair and service medical equipment at customer locations.
3. Coordinate installations, equipment maintenance, repairs and breakdown support at customer sites to ensure that any work undertaken complies with relevant manufacturer's quality procedures.
4. Ensure minimal equipment downtime and continually monitor and action preventative maintenance plans in a timely manner.
5. Participate in the installation and commissioning of scrub management systems.
6. Perform call-outs and preventative maintenance on scrub management systems.
7. Access part codes and service manuals to ensure product service/repair is in line with manufacturer's guidelines.
8. Promote the Service Department by ensuring high standards of customer service and satisfaction are achieved.
9. Accurately record stock usage and assist local teams to control stock levels.
10. Maintain a neat, tidy and efficient workplace.
11. Assist customers with troubleshooting over the phone.
12. Liaise with suppliers to identify and source spare parts.
13. Develop and maintain good working relationships with key supplier technical departments.
14. Utilize the Engineer Mobile App device to accurately record work carried out.
15. Ensure all work is carried out safely and efficiently.
16. Undertake any other activities as required by the Service Manager or Operations Manager.
Required Skills and Qualifications
The ideal candidate will have:
* Strong technical knowledge of medical equipment and its associated components.
* Excellent problem-solving skills and ability to work independently.
* Effective communication and interpersonal skills.
* Ability to work under pressure and meet deadlines.
* Basic IT skills and proficiency in Microsoft Office applications.
Benefits
As a Medical Equipment Specialist, you will benefit from:
* A competitive salary and benefits package.
* Ongoing training and development opportunities.
* A dynamic and supportive work environment.
Others
We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that this job description is not exhaustive and you may be required to undertake additional tasks as necessary.