Job Title: Conference and Events Sales Coordinator
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This is a unique opportunity to take on a key role in the sales department of our hotel. As Conference and Events Sales Coordinator, you will be responsible for maintaining high standards of product and service, fostering a positive image for our guests and driving excellence across operations.
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* Sales Coordination: You will work closely with clients via phone and email, representing our company in a professional and friendly manner.
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* Pricing Strategies: Understand pricing strategies to maximize average room rates and ensure competitive positioning.
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* Data Management: Maintain accurate records and correspondence, updating files regularly to reflect current information.
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* Collaboration: Collaborate with various departments to meet requests and participate in Head of Department meetings as needed.
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* Relationship Building: Build and maintain effective relationships with colleagues and managers, fostering a positive work environment.
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* Hotel Promotion: Stay informed about hotel facilities and promotions, promoting them at every opportunity.
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* Professional Development: Participate in training programs, job chats, and performance appraisals to ensure continued professional development.
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* Customer Service: Handle complaints with care and professionalism.
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About Us:
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We bring hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, our hotels can be felt in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key cities and regions.
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Benefits:
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* Competitive Salary
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* 50% Off F&B in all properties
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* €/£60 employee rate on rooms for all Dalata hotels
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* 30% off Friends & Family rate
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* SAYE (Save As You Earn Scheme)
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* Pension access
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* Performance-related bonus plan
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* Development Opportunities through our Academy
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* Free employee meals on duty
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* Extra AL day for every year worked
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* Employee Assistance Programme
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* Cycle to Work Scheme/Transport Schemes
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* Staff Appreciation Initiatives, fun team-building activities and regular charity events
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Required Skills and Qualifications:
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The ideal candidate will have excellent communication skills, organisational skills, and leadership qualities. A passion for delivering customer service and a commitment to providing exceptional guest experiences are essential.
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