Kilkenny Ormonde Hotel are recruiting a
Hotel Receptionist - Part Time Position
to join our Front Office Team 4/5 days per week.
Reporting to the Front Office Manager, the successful candidate's responsibilities will include:
* Providing excellent service to guests at all times
* Adhering to company Brand Standards
* Ensuring smooth completion of Front Office operations
* Check-in and check-out of guests at Reception
* Dealing with guest queries
* Processing payment for guests bills on check-out
* Organising check-in for large tours and groups with room allocations
* Taking reservation calls when required
Ideal Candidate
* An individual with a positive, professional and friendly manner who excels in customer care
* The ability to work in a fast paced environment whilst ensuring attention to detail
* Organisational and Administrative Skills
* Strong IT Skills
* Experience with Hotsoft would be desirable
* Flexible - the candidate must be available to work shifts including early mornings, late evenings, weekends and holiday periods
* Previous experience in a similar role is essential, preferably in a 4* Hotel
Benefits Of Working With The Kilkenny Ormonde Hotel
* Complimentary Leisure Club Membership
* Complimentary meals while on duty
* Discounted Accommodation Rate in Kilkenny Ormonde and sister property, Absolute Hotel Limerick
* Discounted Accommodation and F & B rates in Windward properties
* Discounted Friends and Family Rate
* Discount on prebooked events in the property
* Employee Referral Scheme
* Uniform Provided
* Christmas Savings Scheme
* Career Development Programme
* Employee Assistance Programme
Please apply with full CV. We are an equal opportunities employer
Skills
Hotel reception Guest Assistance Making Reservations Guest relations Communication