Are you passionate about providing exceptional guest experiences? Do you have a flair for customer service and enjoy working in a serene spa environment? If so, we want you to join our team at The Muckross Park Hotel & Spa.
Spa Receptionist
We are currently looking for a dedicated Spa Receptionist to be the friendly face and welcoming voice of our spa facility. As a Spa Receptionist, you will play a vital role in ensuring our guests receive outstanding service from the moment they step through the door.
Responsibilities
* Greet guests warmly and assist with check‑ins and check‑outs.
* Manage spa reservations, ensuring accuracy and efficiency.
* Provide information about spa services, promotions, and packages.
* Respond to guest inquiries in person, over the phone, and via email.
* Handle payments and process transactions accurately.
* Maintain cleanliness and organisation at the reception area.
* Collaborate with spa staff to ensure smooth operations.
Requirements
* Previous experience in a customer service role, preferably in a spa or hospitality environment.
* Excellent communication and interpersonal skills.
* Strong organisational abilities with attention to detail.
* Ability to multitask and work efficiently in a fast‑paced environment.
* Proficiency in computer systems and booking software.
* Flexibility to work weekends, evenings, and holidays as needed.
Why Join Us?
* Be part of The iNUA Collection, a prestigious hotel group known for its commitment to excellence.
* Opportunity for career growth and development within our expanding organization.
* Competitive compensation and benefits package.
* Enjoy a positive work environment with a supportive team.
If you're ready to embark on a rewarding career journey and contribute to our guests' relaxation and well-being, we invite you to apply for the Spa Receptionist position at The iNUA Collection today
We look forward to hearing from you
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