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Receptionist/showroom host

Cork
Johnson & Perrott Motor Group
Receptionist
Posted: 17 October
Offer description

Location: Bishopstown Cork, Ireland.Job Type: Full Time, PermanentAbout Us: At Johnson & Perrott Motor Group, we are a growing team united by our shared values of caring, commitment, and integrity. As of Ireland's leading motor groups, our mission is to keep Ireland moving, one satisfied customer at a time. If you're ready to make a difference and grow with us, we want you on our team.Job Summary: As a Receptionist & Showroom Host at Johnson and Perrott Bishopstown, you will be the first point of contact for customers, providing a warm welcome and delivering exceptional customer service. Your role includes managing front desk operations, handling inquiries and ensuring the showroom remains a premium and inviting environment. You will support the sales and service teams by coordinating customer visits and assisting with administrative tasksResponsibilities Include but Are Not Limited To:Provide a warm and professional welcome to all customers and visitors upon arrival at the showroom, ensuring a premium experience.Efficiently manage incoming telephone calls, directing them to the appropriate departments in a timely and professional manner.Offer hospitality services, including tea, coffee, and water, to enhance the customer experience while maintaining a high standard of service.Maintain ownership of the customer journey until they are attended to by the relevant department, ensuring seamless transitions.Engage with customers who are waiting, building rapport and ensuring they feel valued and attended to at all times.Take a proactive approach in managing all reception-related tasks, ensuring the smooth and efficient operation of the front-of-house area.Oversee petty cash management, creating timesheets, processing fuel expenses, and invoice verification with accuracy and accountability.Handle the distribution of mail and courier deliveries and arrange transport services such as taxis when required.Provide administrative support to the Sales Administrator as needed, ensuring operational efficiency across departments.Personal AttributesCandidates should align with our core values of:Integrity – Doing the right thing, always.Commitment – Taking ownership and delivering excellence.Caring – Putting people first, from customers to colleagues.Required Education, Skills, and Qualifications:Proven experience in a client-facing role.Previous experience managing a high-volume switchboard is advantageous.Highly organized, adaptable, and capable of working collaboratively within a team environment.Excellent interpersonal skills, with the ability to engage effectively with both colleagues and customers.Strong problem-solving abilities and a customer-centric approach to service.Professional demeaner with a consistently high standard of personal presentation.Proficient in PC applications, with experience in CDK considered an advantage.How to Apply: Join our accomplished team at Johnson & Perrott Motor Group and embark on a journey toward professional success and personal growth.Job Types: Full-time, PermanentExperience:Reception: 1 year (preferred)Work authorisation:Ireland (required)Work Location: In person

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