Personal Injury Claims Handler - 2 days only in Dublin
Location: Dublin
Type: Permanent
Category: Insurance
The company is continuing its rapid expansion — 122% growth in the last two years — and is now strengthening its Injury Claims team with experienced, motivated professionals who want to be part of a high‑performing, well‑structured environment.
As a Personal Injury Claims Handler, you will manage a full portfolio of motor injury claims, ranging from moderate to complex. This is a proactive, investigative role where you’ll take ownership of files, drive decisions, and work closely with multiple stakeholders to bring cases to resolution.
What you’ll be doing
End‑to‑end management of personal injury claims from first notification to settlement
Proactive investigation — reviewing evidence, researching claim details, and contacting relevant parties
Acting as the point of contact between customers, solicitors, medical experts, and the IRB
Assessing liability, indemnity, and quantum with strong technical judgement
Maintaining accurate reserves and meeting diary deadlines
Working collaboratively with senior technical leads and contributing to continuous improvement
What we’re looking for
3+ years’ experience handling Personal Injury motor claims
CIP qualified and compliant with MCC
Strong technical understanding of indemnity, liability, and quantum evaluation
Confident communicator with the ability to negotiate and manage multiple stakeholders
Organised, proactive, and comfortable managing a busy portfolio
Someone who thrives in a structured, supportive, high‑performance environment
Benefits & culture
25 days annual leave
Pension: 2% matched up to 5%
Study support: 1–2 days study leave per exam
Professional membership + exam fees fully covered
Opportunities to work on high‑calibre claims and gain litigation exposure
Continuous training, mentorship, and real career progression
A company focused on structure, performance, and equipping teams properly
Hybrid model with strong WFH flexibility once trained
A culture that values balance — no unnecessary office days, just the right environment
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