Are you passionate about travel, highly organised, and committed to delivering exceptional customer service? Limerick Travel are looking for a dynamic individual to join our Inbound team, providing vital administrative support and ensuring our clients receive a seamless experience from start to finish.About the RoleAs part of a collaborative and energetic team, you will contribute to the smooth delivery of administrative operations within the Inbound Tourism sector. The role involves a variety of responsibilities, from hands-on development of FIT and leisure business, customer service and sales support to data entry. This role is perfect for someone who thrives in a fast-paced environment, enjoys working with people, and takes pride in delivering high-quality service and support.Please note that flexibility is essential. During peak season, some evening and weekend work will be required, along with participation in a weekend emergency phone cover rota. Willingness and ability to support this requirement is mandatory.Key ResponsibilitiesHands-on development of FIT and leisure business through client engagement, tailored proposals, and timely delivery of supporting materials and information.Provide outstanding customer service to ensure high levels of client satisfactionRespond to customer inquiries and requests promptly and professionallyCreate tailored travel proposals to support sales effortsFollow internal processes and procedures to ensure consistency and qualityHandle payments via credit card and cheque securely and accuratelyProvide feedback to the team to enhance offeringsMaintain and update websites, social media platforms, and internal databasesCollaborate with team members and share knowledge to improve workflowsTake initiative to enhance the overall customer experienceOffer weekend emergency telephone support as part of a scheduled rotaProvide support & coverage when required to other group companies including What We're Looking ForTo thrive in this role, you should possess the following:Fluency in English (written and spoken) – essentialFluency in German – a strong advantage1–2 years' experience in a customer service or administrative roleStrong knowledge of Ireland's geographyConfident communication skills – both verbal and writtenExcellent IT skills, including data entry and Microsoft OfficeOutstanding attention to detail and a high level of accuracyStrong organisational skills with the ability to prioritise tasks effectivelyA positive, enthusiastic attitude and a proactive approach to problem-solvingAbility to work well under pressure and meet deadlinesA collaborative team playerWhy Join Us?Be part of a passionate and professional team in the vibrant travel industryGain valuable experience in tourism operations and customer serviceContribute to creating unforgettable travel experiences for visitors to IrelandJob Type: Full-timeBenefits:On-site parkingWork Location: In person