Search Talent
is hiring for a
Service Coordinator – Residential
based in Dublin City. We are open to someone working in different parts of the country on a hybrid basis.
The client is a leading name in high-performance windows and doors, is expanding their Residential team and currently seeking a Service Coordinator to join them. This is an exciting opportunity for someone with a background in construction or the window and door industry to grow within a dynamic and supportive environment.
What We're Looking For
We're seeking a proactive and detail-oriented individual who can manage service calls efficiently and deliver exceptional customer service. The ideal candidate will have:
• Previous experience in construction or windows and doors (strongly preferred)
• Excellent IT skills
• Proven customer service experience
• Strong attention to detail
• Excellent telephone and written communication skills
• Ability to work independently and take initiative
Key Responsibilities
• Handle incoming customer calls and emails, logging all relevant details
• Determine if service calls are under warranty or chargeable
• Liaise with the Service Manager for scheduling and approvals
• Secure payments for chargeable calls before scheduling
• Prepare quotations and raise invoices for service work
• Process supplier claims for faulty materials
• Keep customers updated on service status and scheduling
• Maintain accurate records in our CRM system (Pipedrive)
• Monitor service engineer movements via vehicle tracking
• Order and follow up on materials required for service calls
Why join them?
• Be part of a growing team with excellent career progression opportunities
• Work in a modern, collaborative environment
• Relocation to state-of-the-art offices in Park West in early 2026
If the role suits and are you're ready for your next move send your CV to or call at to have a chat.