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Service coordinator

Dublin
Search Talent
Service coordinator
€45,000 - €55,000 a year
Posted: 18 October
Offer description

Search Talent
is hiring for a
Service Coordinator – Residential
based in Dublin City. We are open to someone working in different parts of the country on a hybrid basis.

The client is a leading name in high-performance windows and doors, is expanding their Residential team and currently seeking a Service Coordinator to join them. This is an exciting opportunity for someone with a background in construction or the window and door industry to grow within a dynamic and supportive environment.

What We're Looking For

We're seeking a proactive and detail-oriented individual who can manage service calls efficiently and deliver exceptional customer service. The ideal candidate will have:


• Previous experience in construction or windows and doors (strongly preferred)


• Excellent IT skills


• Proven customer service experience


• Strong attention to detail


• Excellent telephone and written communication skills


• Ability to work independently and take initiative

Key Responsibilities


• Handle incoming customer calls and emails, logging all relevant details


• Determine if service calls are under warranty or chargeable


• Liaise with the Service Manager for scheduling and approvals


• Secure payments for chargeable calls before scheduling


• Prepare quotations and raise invoices for service work


• Process supplier claims for faulty materials


• Keep customers updated on service status and scheduling


• Maintain accurate records in our CRM system (Pipedrive)


• Monitor service engineer movements via vehicle tracking


• Order and follow up on materials required for service calls

Why join them?


• Be part of a growing team with excellent career progression opportunities


• Work in a modern, collaborative environment


• Relocation to state-of-the-art offices in Park West in early 2026

If the role suits and are you're ready for your next move send your CV to or call at to have a chat.

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