RISK AND COMPLIANCE MANAGER
Who We Are:
At Life Style Sports, we're redefining what it means to be a sports retailer
Proudly Irish-owned and Ireland's leading sports retail destination, we empower the
Stylised Athlete
through product and concept innovation and unforgettable customer experience. From our
Brand Centre
in Dublin to our
carbon-neutral warehouse
, everything we do is built to make an impact.
With
42 stores
, a thriving
eCommerce business
, and a passionate team of
over 500
, we deliver the best from the world's top sports brands every day.
But we're about more than just products — we're about people.
Guided by our Brand values of
Social, Inspirational, and Fearless
, we create strong connections with our customers and foster a vibrant, inclusive culture for our team.
We're proud to have been recognised as the
#1 sports retailer
on the
Sunday Independent's Best Employers list
in both 2023 and 2024. We're breaking barriers and setting new standards for diversity and inclusion in the workplace. Our
positive Gender Pay Gap report
showcases the strength of our diverse and talented team, and we're especially proud of the outstanding contributions of the incredible women across our stores and Brand Centre.
Ready to
push boundaries
,
embrace challenges
, and
shape the future of sports retail
?
Join our
EPIC team
today and let's change the game together
Role Summary
The
Risk and Compliance Manager
is a senior role in the
Life Style Sports Finance Team
, responsible for developing and implementing strategies to protect the company's assets in accordance with policies and procedures across all aspects of the business.
The role will report into the Life Style Sports Head of Finance and Business Partnering.
This position requires experience in security or risk management including relevant policy and governance frameworks, detailed financial and data analysis, IT system, reporting and communication skills.
The scope of the role covers all aspects of the Life Style Sports business: Bricks & Mortar physical stores, Supply Chain, Warehouse (Fulfilment Centre ("FC")), and E-Commerce operations. The role requires working from office, FC and store-based locations.
Focus areas include stock integrity, stock management, cash management/security, MPOS fraud (i.e. returns, voids, etc.), time theft/payroll, e-comm/OMNI fraud including credit card fraud and gift card fraud.
Key Responsibilities include
* Risk Based Process Design, Implementation and Compliance:
Perform risk assessments in all key focus areas and design, communicate and monitor compliance with policies and procedures designed to mitigate the risks identified, encompassing both system and operational processes
.
* Data Analysis:
Analyse data from sales, stock, MPOS transactions (sales, returns, voids, discounts, etc.), payroll/TMS/contracts, e-commerce transactions, claims, and security incidents to identify trends, policy breaches and risk areas for further investigation.
- Reporting:
Production of periodic (weekly/monthly) dashboards and reports highlighting insights from data to identify key risk areas to target to ensure an appropriate and proportionate response.
- Investigations:
Lead investigations into incidents of theft, fraud, and policy violations, including interviewing witnesses, collecting evidence, liaising with 3rd parties such as the Gardai and internal stakeholders, and resolving issues.
- Operations Management:
Oversee daily security and loss prevention operations, ensuring the safety and security of people and assets.
- Stocktaking:
Manage periodic cycle and stock counting, interpret results and take necessary action.
- Budget Management:
Develop and manage the budget for stock loss, cash unders/overs and loss prevention.
- Cross-functional Collaboration:
Work closely with other teams across the business including Retail Ops, Supply Chain, Warehouse, HR ("T&E"), E-Commerce and Finance in all areas of compliance monitoring, reporting and investigations.
- External Relationships:
Build and maintain relationships with external partners such as 3rd party warehouse and logistics partners, security firms, IT partners, payment providers (Adyen) and external agencies, such as the Gardai and crime prevention agencies.
Required Skills and Experience
* Security and Risk Management:
Proven experience in security operations, risk management, and developing loss prevention strategies preferably across the retail sector in both bricks and mortar and online businesses.
- Data Analysis & Reporting:
Proficiency in financial analysis, using data analysis tools and software to identify patterns pertaining to risk areas and inform decision-making.
- Commercial Acumen:
Strong understanding of business operations and the ability to link security initiatives to financial performance.
- Communication
:
Excellent communication skills to manage stakeholders at all levels and influence change.
- Problem-Solving
:
Proactive problem-solving and critical thinking skills to handle complex challenges.
- Technical Knowledge:
Familiarity with investigation techniques, data analytics and relevant technology including ERP and reporting.