Customer Service Representative Role
Job Description:
We strive to deliver an exceptional shopping experience for our customers. Our values are rooted in treating everyone with respect and providing opportunities for growth and development.
Key Responsibilities:
* Put the customer first by considering their needs in all interactions.
* Build relationships with customers to provide personalized service.
* Maintain product availability at all times by ensuring timely restocking and accurate inventory management.
* Carefully handle products to ensure quality and safe delivery to customers.
* Keep shop floors and back areas clean and organized to maintain a safe working environment.
* Adhere to established routines and processes, prioritizing health and safety guidelines.
* Support colleagues by lending assistance in other departments when needed.
* Deliver outstanding customer service through proactive communication, smiling, and offering help.
You will be adaptable and resilient in meeting changing business demands. The ability to follow instructions and be reliable is essential. Maintaining a smart and tidy appearance at all times is required.
Our goal at Tesco is to become every customer's preferred shopping destination. We aim to serve our customers, communities, and the planet better every day through initiatives like the Tesco Community Fund, partnerships with Children's Health Foundation, FoodCloud, and Stronger Starts program.