Job Opening
Service Desk Engineer Level 2
Permanent Dublin 11-05-2023 Realtime are looking for an IT Service Desk Support Engineer, to manage & log incidents and requests, resolve technical issues and escalate to a higher level when unable to resolve them. This role is based in Dublin City Centre.
What you get:
* Market-leading Salary
* Health
* Career progression
Skills & Responsibilities:
* Experience in Helpdesk/Support Engineer role
* Microsoft Certifications
* Active Directory Administration, Office Administration
* Autotask, ITGlue,
* Excellent Desktop skills
* Manage Incidents and service requests within SLA.
* Log Incidents and requests in the PSA Tool
* Resolve technical problems with software applications or network systems.
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