Medical Secretary – Limerick Cancer Centre
Location:
Limerick Cancer Centre
Job type:
Permanent
Overview of role
The Medical Secretary team provides full administrative support to the Consultants based in the UPMC Radiotherapy Department, Limerick.
Primary Duties and Responsibilities
To be responsible for the administration/medical secretary function for Radiotherapy Department Consultants and to meet, greet and assist patients on the day of their clinic appointment in an efficient manner.
To process Radiotherapy referrals received in the department via electronic, postal and other means.
To provide an efficient service in setting up and expanding clinics as required, promptly handling phone calls and referral letters from GPs.
To contact patients regarding appointment times and fees to be paid to the consultant on the day of their appointment.
To gather reports and relevant medical imaging from other hospitals or imaging providers for the patient's first consultation and as required (e.g., scans, histology reports, pathology reports).
To handle cash, cheques and credit card payments for the consultants and ensure the amounts are entered into the system and balanced daily.
To ensure that all billing of patients takes place promptly and regularly and that all patient accounts are kept up to date.
To complete any medical reporting or letter typing required after consultations, and to ensure copies are sent to the correct medical doctors involved in the patient's care.
To deal with any patient enquiries as they arise promptly.
To maintain proper and efficient filing systems for each consultant as required and keep the practice software updated at all times (DGL / IMED / TPRO).
To liaise with and maintain an excellent working relationship with other members of the hospital multi-disciplinary team, thereby ensuring that the high level of patient service is always maintained.
To answer telephone calls in a polite, courteous and professional manner, taking messages or distributing calls and emails as appropriate.
To carry out any training duties as necessary for relief staff or work-experience staff for holiday cover.
Qualifications & Experience
Eligible Criteria
Business/Secretarial Qualification
Excellent working knowledge of Microsoft Office packages
Knowledge and Experience
Five years' experience in a similar role
Equal Opportunity Statement
UPMC is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation
Competitive pay for the work employees do – base pay, performance-related pay and premium pay where applicable.
Benefits
Fully paid maternity and paternity leave for new parents; competitive pension plan; company-funded death-in-service benefit x3; critical illness cover for all employees up to the age of 66.
Performance and Recognition
Rewards for performance that support the goals and mission of UPMC through our annual ACES programme.
Work-Life Balance
Enhanced annual leave up to a maximum of 27 days and flexible working opportunities to support you in balancing external family commitments.
Development and Career Opportunities
Opportunities for each employee to reach their career goals through continued learning and/or advancement.
About UPMC
UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that's close to home.
Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education.
UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division — an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia.
UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world.
In Ireland UPMC has provided high-quality healthcare in the South East since ****.
UPMC's operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny.
Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork and Mayo.
UPMC has also established a nationwide Concussion Network.
UPMC's Global Technology Operation Centre is based in Kilkenny.
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