Based in our city centre Ringsend office, Howden Ireland are delighted to have a vacancy as a receptionist on a permanent basis for the Howden business that will be an integral part of our wider Operations team.About the role:Reporting to the Operations manager for Howden your overall function will be to operate the switchboard efficiently providing a fast and effective phone delivery service to our operations.Key Responsibilities:Provide a full Switchboard operating service, answering incoming calls for three offices and dealing with telephone queries from callers Redirecting calls to the relevant department as efficiently as possibleMeeting room calendar managementFront desk reception, meeting and greeting all clients in a professional mannerAnswering all incoming calls and forwarding to appropriate teams if necessaryHandling incoming and outgoing post, including DX postCatering for internal meetingTo assist in the maintenance of daily record of staff/directors who are out of the office during the day for H&S purposesOrdering of company stationary and maintaining facility needsUpdating customer details onto the system as requiredAdhere to Compliance as outlined in Staff Handbook & Procedures ManualAdhere to Health & Safety policyAbout You:Minimum of 1 years experience in a busy call centre/switchboard or reception type of roleExcellent client relationship skills - ability to interact with clients over the phone and face to face, in a friendly, professional and timely mannerPolite, courteous telephone manner who is flexible and results drivenProfessional, front of house appearanceHonest and places high emphasis on integrityContinuously strives to learn, acquire knowledge and new skillsExcellent communication and interpersonal skills with high attention to detailExtremely well organised with excellent time management skillsAbility to work on own initiative and under pressure in a busy environment.About Howden Ireland:Howden Ireland is part of Howden, the global insurance intermediary group, and has over 600 employees across 28 local offices advising clients on their commercial insurance, personal insurance, health insurance, life and pensions and mortgage requirements. Our success is primarily down to the incredible people we employ.