Dromoland Castle Hotel, one of Ireland's most prestigious 5-star hotels, is seeking a dedicated Full Time Day Porter to join our team. Our hotel is renowned for its warmth and authentic welcomes, and we pride ourselves on delivering a 5-star service to all our guests. The role is working 5 over 7 days.
Key Responsibilities
* Provide a warm and welcoming atmosphere for guests upon arrival.
* Assist guests with luggage and other requests while maintaining high standards of service.
* Keep the lobby and public areas clean and organised, ensuring a pleasant environment for all guests.
* Support the front desk staff and other departments as needed, promoting teamwork and efficiency.
* Monitor and maintain the hotel's safety and security protocols.
* Assist with setup and breakdown of event spaces as required.
* Respond promptly to guest inquiries and requests while striving to exceed expectations.
The Ideal Candidate
* Previous experience in a similar role within a hospitality environment is preferred.
* Excellent communication skills and a customer-focused approach.
* Ability to work collaboratively within a team.
* Strong attention to detail and a commitment to providing outstanding service.
* Flexibility to work varying shifts, including weekends and holidays.
Benefits
* Free Leisure Centre Access
* Pension Scheme after 6 months
* Sick Pay Scheme
* Company Events
* On Site Parking
* Wellness Programme
* Ongoing training & development opportunities.
* Discount rates across The Inn at Dromoland and Dromoland Castle Hotel
* Dromoland Castle Hotel is certified as a Great Place To Work
Work Authorisation
Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.
Accommodation
Please note, we do not provide staff accommodation with this position.
Skills
Door Porter, Security, Front House
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Food and Beverage Manufacturing
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