Hotel Operations Professional
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We seek a seasoned Hotel Operations Professional to oversee daily hotel activities, ensuring seamless service delivery across all departments.
This is a full-time position (45 hours/week, 5 over 7 days including weekends and public holidays).
Key Responsibilities:
* Manage day-to-day hotel operations, guaranteeing efficient service delivery throughout the establishment.
* Collaborate with the Operations Director on strategic planning and target achievement.
* Motivate and lead departmental managers and staff, providing support for training and development initiatives.
* Develop and execute sales strategies in conjunction with Sales & Marketing teams.
* Ensure adherence to Health & Safety guidelines and company standards.
* Deliver exceptional guest experiences at all times.
Requirements:
* 2–3 years' experience as a Hotel Operations Professional in a busy hotel setting.
* Strong knowledge of food & beverage, sales/events, and hotel systems.
* Proven track record in people management and achieving operational objectives.
* Excellent communication, organization, and leadership skills.
Benefits:
* Free parking & staff meals.
* Training & development opportunities.
* Pension & health insurance schemes.
* Employee wellness programme.