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Medical receptionist/administrator

Dublin
Fairview Family Practice
Medical receptionist
Posted: 27 November
Offer description

Medical Receptionist/Administrator vacancy at Fairview Family Practice

We are currently looking for a medical secretary/administrator to join our team. This is a Part-Time permanent position and is available immediately, position offers 18-25 hours per week.

Salary dependent on experience. €15-€18per hour

What We're Looking For

* Previous experience in a receptionist, administrative, or customer service role (medical setting a plus)
* Strong computer skills (familiarity with Socrates software a plus)
* Excellent communication and interpersonal skills (English both written & spoken)
* Ability to multitask, stay organised and work under pressure
* A caring, respectful, and professional approach to patients and colleagues
* Reliability, punctuality, and attention to detail

What You'll Be Doing: As the first point of contact for our patients, in our Clinic, you'll play a key role in ensuring the smooth running of daily clinic operations and providing a welcoming experience at the front desk.

1. Patient-Facing Duties

2. Greet patients warmly in person and by phone

3. Schedule appointments efficiently and manage the appointment system (Socrates)
4. Support patients with registration, referrals, forms, and general queries
5. Maintain a calm and reassuring manner—even during busy times

6. Administrative Tasks

7. Handle phone and email correspondence professionally

8. Process payments and manage cash/card transactions
9. Prepare repeat prescription orders, letters, and certificates
10. Maintain accurate patient records using Socrates software
11. Liaise with GPs, nurses, and support staff to ensure smooth daily flow

12. Support Practice Operations

13. Assist in preparation for clinics and follow-up appointments

14. Keep reception and patient areas organised, clean and welcoming
15. Support new procedures, digital systems, and clinic improvements
16. Availability to cover other work colleagues when they are on leave

What We Offer

* Friendly, inclusive team culture with training provided
* Flexible working hours (Mon–Fri, daytime only)
* Great public transport links with DART & many bus routes nearby
* Opportunity to build a long-term role in healthcare practice

How to Apply Send your CV and short cover letter to: ….

Job Types: Part-time, Permanent

Pay: €15.00-€18.00 per hour

Expected hours: 18 – 25 per week

Work Location: In person

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