Administrative Support Role Overview
This role involves managing reception, handling queries via phone and email, preparing documents and reports, maintaining filing systems, managing databases, coordinating diaries, and providing administrative support to the Office Manager.
Key Responsibilities
* Manage reception and handle incoming calls and emails.
* Prepare letters, reports, and documentation for staff and partners.
* Maintain and organize filing systems, both physical and digital.
* Manage databases and complete mail merge tasks as required.
* Monitor and manage a busy email inbox and respond to messages in a timely manner.
* Coordinate diaries and schedule meetings and appointments.
* Provide administrative support to the Office Manager and assist with ad-hoc tasks as needed.
Candidate Requirements
* A high level of professionalism, energy, and flexibility.
* Strong organizational skills and ability to work independently.
* Excellent communication skills and interpersonal telephone etiquette.
* Minimum 2 years' office administration experience.
* Proficiency in MS Office, particularly advanced Word and basic Excel skills.
* Experience working with multi-line phone systems, database management, and Dictaphone typing.
What We Offer
This role offers variety, challenge, and opportunities for development in a dynamic work environment. The successful candidate will have the opportunity to work on a wide range of administrative tasks and develop their skills in a supportive team environment.