Systems Engineer/DevOps Engineer, Managed Operations
AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC, please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/
Your responsibilities will include overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day involves collaborating with technology leaders, contributing to operational improvements, and ensuring high availability, reliability, latency, performance, and efficiency of the ESC. You will participate in “on-call” rotations to resolve incidents out-of-hours.
The goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional seeking a challenging and impactful opportunity, we invite you to join our team in building a best-in-class development engineering and operations team aligned with AWS’s commitment to customer satisfaction and innovation.
Utility Computing (UC)
European Sovereign Cloud (ESC) is part of AWS Utility Computing (UC), which provides foundational services like S3 and EC2, along with new innovations that set AWS apart. As a member of AWS UC, you'll support the development and management of Compute, Database, Storage, IoT, Platform, and Productivity services, with Managed Operations engineers engaging with customers requiring specialized security solutions.
A Day in the Life
Your week will involve meaningful contributions to software system operations, reviewing operational health, identifying anomalies, and creating bug reports to enhance system performance. You will provide feedback on change management documents, address operational backlogs, develop and test scripts, and share insights on the European Sovereign Cloud with service teams. Additionally, you will participate in 24x7 on-call rotations to root-cause issues and maintain system resilience.
Eligibility Requirements
* Fluency in written and spoken English
* Legal right to work in Ireland
* Relocation support available within the EU
About the Team
At AWS, we value diverse experiences and encourage candidates from all backgrounds to apply, even if they do not meet every preferred qualification.
Why AWS?
Amazon Web Services is the world’s most comprehensive cloud platform, trusted by startups and Fortune 500 companies alike. We foster an inclusive culture that promotes curiosity, connection, mentorship, and career growth. We also prioritize work-life balance and flexibility to support our employees’ well-being.
Minimum Qualifications
* 5+ years of systems engineering experience with hardware, software, networking, and operating systems
* Experience creating, revising, and improving SOPs
* Proficiency in scripting languages such as Bash, Python, or Ruby
* Strong troubleshooting skills and ability to anticipate system issues
Preferred Qualifications
* Experience working cross-organizationally and leading strategic efforts
* Mentoring junior engineers
* Performance tuning and fleet optimization skills
* Experience with Infrastructure as Code tools like CloudFormation, CDK, Puppet, Chef, or Ansible
Amazon is an equal opportunity employer committed to diversity and inclusion. We prioritize your privacy and offer accommodations for candidates with disabilities. For more information, please visit our Privacy Notice and accommodation support.
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