Key Responsibilities of the Role:
Provide support ensuring compliance to existing ISO quality standards & management systems within Mercury Engineering.
Manage the QA/QC portal on Mercury SharePoint for the Fire Protection Business Unit, ensuring up-to-date information is available; develop SOPs and update Fire Protection controlled documents.
Assist to define, implement and maintain quality standards on site through compliance audits.
Prepare and maintain documentation in compliance with the appropriate regulatory requirements as available.
Manage and maintain quality plans, manuals, documents, and systems.
Ensure that clients' quality plans, policies and procedures are met by Mercury Engineering's procedures and standards of work.
Carry out internal audits of SOP procedures and installed work on sites.
Participate in external audits – preparation for ISO **** and LPC Sprinkler **** audits (bi-annual).
Close out actions that may arise from internal and external audits.
Maintain and follow up on corrective actions and non-conformances raised.
Drive continuous improvement and best practices in site quality systems ("Right First Time").
Prepare reports on quality system performance as required.
Advise Manager on all QA issues and monthly reporting KPIs.
Essential Criteria for the Role:
A relevant third-level or professional qualification as a Quality Engineer.
Ability to work well under pressure and within strict deadlines.
Good organisational and planning skills.
Excellent work and personal ethics that include trustworthiness, commitment, and empathy.
Confident, creative, and energetic approach to addressing all quality-related issues.
Ability to produce quality written reports.
Proficient with MS Excel, MS Word, and MS PowerPoint.
Mercury is an equal opportunities employer.
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