Receptionist Full Time
Moxy Dublin Docklands by Marriott
Location: East Wharf, East Wall, Dublin 3
Ready to be the face of the fun?
Moxy Dublin Docklands is getting ready to open its doorsand were looking for a vibrant, guest-focused Receptionist to help us make a bold first impression. If you love meeting people, thrive in a buzzing environment, and know how to keep things running smoothly with a smile, this is your moment.
As part of our brand new team, youll help shape the guest experience from the very first hello.
What Youll Do
Welcome guests with warmth, energy, and a touch of Moxy flair.
Handle check-ins, check-outs, and reservations with efficiency and accuracy.
Be the go-to person for guest questions, requests, and local recommendations.
Manage phone calls, emails, and guest communications professionally.
Coordinate with housekeeping and maintenance to ensure seamless service.
Keep the front desk area tidy, stylish, and guest-ready at all times.
Support the team with admin tasks and jump in wherever needed.
Health & Safety Responsibilities
Follow all health, safety, and hygiene procedures to ensure a safe environment.
Report any hazards, incidents, or equipment issues promptly.
Maintain a secure and welcoming front-of-house space.
Customer Care Focus
Deliver friendly, helpful service that reflects the Moxy brand personality.
Respond to guest needs with a can-do attitude and a personal touch.
Create a welcoming atmosphere that guests love to return to.
SOP Compliance & Review
Follow Standard Operating Procedures (SOPs) for all front desk tasks.
Participate in training and refreshers to stay up to date with procedures.
Support the team in identifying ways to improve efficiency and service.
Brand Standards & Flexibility
Uphold Marriott and Moxy brand standards in service, presentation, and guest interaction.
Be flexible and hands-onsupporting other departments when needed.
Embrace the dynamic nature of a new environment with energy and enthusiasm.
Communication
Maintain clear and respectful communication with teammates and supervisors.
Report issues, feedback, or guest concerns promptly and accurately.
Participate in team briefings and contribute to a positive team culture.
What You Bring
Previous experience in a receptionist or front desk role is a plusbut not essential.
Strong communication and multitasking skills.
A friendly, confident personality and a passion for hospitality.
Good computer literacy and attention to detail.
Flexible full time schedule, including availability for weekends and holidays.
Positive energy and a love for creating great guest experiences.
Why Join Us?
Be part of a fun, fast-paced, and stylish hotel brand.
Competitive pay and employee perks through Marriotts global network.
Great development and training opportunities.
Work in a culture that celebrates individuality, teamwork, and creativity.
Ready to bring the vibe and be the face of Moxy? Apply now and help us launch one of hospitalitys most exciting brands.