Job Introduction
Location:
Contracted Hours Available:
Role Responsibility
We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful cardfactory family to help fulfill this.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving the success of our stores. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and developing a team culture centered on customer focus. You will lead store teams in the absence of the Store Manager and ensure standards and service levels are maintained daily.
The Ideal Candidate
* You will be passionate about celebrating our customers’ life moments.
* You are customer-centric with a passion for excellent service.
* You demonstrate strong leadership skills.
* You have a positive, forward-thinking approach.
* You are comfortable reviewing store performance data.
* You are commercially minded.
* You are an engaging and enthusiastic team player.
About The Company
Welcome to cardfactory — the country’s largest independent gift and greetings card retailer with over 1000 stores. We are thriving and offer job security and career progression. We provide local jobs and deliver quality products at affordable prices in towns and cities.
As an exciting, friendly, and progressive company, we reward commitment and determination. Our management style is open and honest, encouraging contributions at all levels.
What’s in it for you?
* 25% staff discount
* Mycardfactory discounts on holidays, shopping, mobile contracts
* 30 days holiday including bank holidays
* Group Life Assurance (eligibility applies)
* Employee Assistance Programme
* Workplace Pension
* Length of service loyalty awards
* Opportunity for Retail Apprenticeships
* Access to training and development resources
#J-18808-Ljbffr