Role Overview Working closely with the regional sales team, this role oversees site installation monitoring to maintain the highest standards of workmanship across the assigned region. It ensures the organisation's guarantees are protected while upholding its reputation for service, trust, and quality. The Site Technician will play a key role in supporting and developing relationships within the approved contractor network, including delivering hands-on training for contractor operatives. The role will also support collaboration between businesses and help identify future opportunities. Responsibilities / Duties Conduct site inspections for multiple projects across the designated region Deliver training to contractor operatives, ensuring high-quality content and delivery Produce detailed inspection reports after each site visit Act as an intermediary between internal teams and contractors to resolve site issues Track projects and manage time effectively to maximise efficiency Communicate with relevant stakeholders to ensure complex or high-value projects are managed appropriately Maintain ongoing communication with sales teams and internal departments to ensure site or contractor issues are shared and resolved efficiently Key Experience, Knowledge and Skills In-depth knowledge and hands-on experience in installing various flat roofing systems (e.g., bitumen, single ply) Solid understanding of construction from technical and commercial perspectives Experience delivering training "Train the Trainer" qualification (advantageous) Health & safety awareness (e.g., holding a relevant site-safety card is preferable) Professional, friendly, and resourceful approach with strong interpersonal skills Strong organisational and administrative abilities Self-motivated, proactive, and driven Intermediate-level competency with Microsoft Office software Good communication skills, both written and verbal Benefits Package Annual salary depending on experience Annual performance bonus Life Assurance (7 basic salary) Income Protection Insurance (after 6 months' service) Private Healthcare (following successful completion of probation) Competitive company pension scheme with long-service enhancement Company car 20 days annual leave, rising to 25 days after 1 year of service, plus statutory bank holidays and discretionary paid leave during Christmas shutdown (equivalent to an additional 3-5 days) Employee Development Programme: Progressive training and development opportunities, including access to an annual self-selected training programme, one-to-one personal development, and structured appraisals Extensive onboarding process, including tailored induction and training Employee Wellness Programme: Access to an annual wellness calendar including mental-health training, business-wide initiatives, workshops, gifts, and information