About The Role
Reporting to the Customer Support Manager, you will be responsible for providing operational and administrative support to the sales team. Working closely with the sales managers, your role is to contribute directly to achieving sales objectives and to ensure an efficient, responsive, and customer‑oriented service.
You will coordinate and follow up on customer and sales requests internally, acting as a key interface between customers, sales teams, and internal departments.
What will I be doing?
Assist the sales team with the day‑to‑day account management tasks of key customers.
Follow up on contract and purchasing order administrative work, ensuring information is correctly loaded onto internal IT systems.
Work with internal departments and functions to handle customer quality and regulatory enquiries in support of the sales team.
Assist the sales team in coordinating customer enquiries and requests internally with various functions (Quality, R&D, Supply Chain, etc.) and ensuring the requested responses are delivered to customers and the sales team.
What do I need to be successful?
University degree or equivalent.
Previous relevant experience in a commercial support or sales administration role.
Fluent English required; a second language is a strong advantage.
Strong organizational and coordination skills.
Customer‑oriented mindset with attention to detail and responsiveness.
Ability to work effectively in a cross‑functional environment.
What will I get in return?
At Kinisla, we believe in giving talented, curious people the opportunity to make a difference. We work as a team, searching for the best ways to inspire food and nourish life. We want you to achieve whatever you put your mind to.
We also offer:
25 days of annual leave (excluding bank holidays)
Health Care
Matched pension scheme
Benefits platform offering discounts and cashback on major retailers
We are committed to diversity and inclusion and do not discriminate based on gender, race, class, economic status, ethnic background, sexual orientation, age, political beliefs, veteran status, marital status, or any other protected characteristic.
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