Overview
Join to apply for the Sales and Distribution Lead - SAP ERP Implementation role at Chanelle Pharma.
We’re looking for a commercially savvy and experienced Sales and Distribution Lead to spearhead the design, configuration, and rollout of our SAP Cloud ERP system. This is a pivotal role in ensuring seamless order management, regulatory compliance, and exceptional customer experience across our pharmaceutical distribution network.
Location: Based at our Headquarters in Loughrea, Co. Galway.
Responsibilities
* Sales and Distribution Strategy & Governance: Establish and uphold governance frameworks, policies, and stewardship models across all SD domains, including pricing, rebates, order fulfilment, and returns.
* SAP ERP Implementation: Lead the SD workstream within the SAP S/4HANA Cloud ERP programme, following an “Adopt not Adapt” methodology; collaborate with SAP consultants, commercial teams, and technical stakeholders to define pricing models, order types, delivery processes, and integration points.
* Customer Order Management & Compliance: Ensure order management processes comply with GDP and GxP regulations; oversee order booking, ATP configuration, delivery scheduling, and returns processing; implement controls for audit trails, electronic signatures, and customer master data integrity.
* Stakeholder Engagement: Serve as the primary liaison between commercial, regulatory, and IT teams for all SD-related matters; facilitate workshops and training sessions to promote process ownership and regulatory compliance.
* Operational Excellence: Monitor and report on order fulfilment KPIs, driving continuous improvement initiatives; provide SD insights to support finance, logistics, and customer service teams in optimising operations.
Skills & Competencies
* Knowledge of SAP S/4HANA or SAP Cloud ERP in regulated pharma or CDMO environments.
* Ability to define and enforce customer master data standards, validation rules, and stewardship models.
* Experience with pricing accuracy, rebate tracking, and order traceability.
* Experience supporting Computer System Validation (CSV) and audit readiness.
* Proven ability to define and enforce data standards and governance models.
* Strong communication, leadership, and stakeholder management skills.
Qualifications & Experience
* 3+ years’ experience in a sales and distribution manufacturing environment. Experience in the pharmaceutical sector is an advantage, but not a requirement.
* Degree in Pharma, IT, or related field preferred, but not essential; advanced qualifications in data science, statistics, or management are a plus.
* SAP certification or data governance credentials preferred.
* Experience with AI/ML tools for pricing optimisation and order analytics.
* Strong communication, leadership, and stakeholder management skills.
* Fluent in English.
Applicants from diverse backgrounds, including those returning after a career break or with transferable skills from non-traditional career paths, are encouraged to apply. We value varied experiences and are committed to fostering an inclusive environment that supports individuals with disabilities.
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