About the SOC Analyst Role
Our team is seeking a skilled and detail-oriented SOC Analyst to join our security operations. As a SOC Analyst, you will play a critical role in defending against and responding to cybersecurity events and incidents.
This is an exciting opportunity for someone who is passionate about security and wants to make a real impact in the field. If you have a strong analytical mindset, excellent communication skills, and a keen eye for detail, we encourage you to apply.
Responsibilities:
* Performing accurate and precise real-time analysis and correlation of logs/alerts from multiple systems.
* Analysing and assessing security incidents and advancing to client resources or collaborating with internal teams for additional assistance.
* Determining if events constitute security incidents from various data sources.
* Assigning and escalating tickets in accordance with defined SLAs.
* Recommending tuning for security engineers to develop/adjust SIEM rules and reduce false positives.
* Raising incidents to appropriate Seniors or Incident Response for major security issues.
* Recognising potential; successful; and unsuccessful intrusion attempts and compromises thorough reviewing and analysing relevant event detail and summary information.
* Using TCP/IP networking skills to perform network analysis to isolate and diagnose.
* Monitor identity and access management, including monitoring for abuse of permissions by authorised system users.
* Participate in cyber-security exercises and training – Blue-Teaming.
* Deliver best in class customer service, communicating with clients frequently.
* Responding to inbound requests via phone, emails or tickets.
* Documenting actions in cases to effectively communicate information internally and to client.
* Reporting common and repeat problems (trend analysis) to management and propose process and technical improvements.
* Assist in providing resolution plans for system and network issues.
* Providing cover in line with rotating shift patterns.
Requirements:
* A Bachelor's degree or equivalent in Computer Science, Computer Engineering, Electrical Engineering, Network Security, Information Security, Information Technology, or Mathematics (or equivalent work experience).
* Keen problem solving/troubleshooting skills.
* Strong analytical skills and a logical approach to resolving issues.
* A can-do attitude.
* Excellent written and verbal communication skills.
* Ability to adjust and adapt to changing priorities in a dynamic environment.
* A proactive approach to addressing issues and requests and the ability to multitask.
* The ability to learn new technologies and concepts quickly.
* Great organisational skills and attention to detail.
What We Offer:
* A competitive salary and benefits package.
* Opportunities for professional growth and development.
* A collaborative and supportive team environment.
* Flexibility and autonomy to work independently.
* Recognition and reward for outstanding performance.