Accenture UK & Ireland is looking for a Platform Experience New Associate – Estonian Speaker to join our Trust & Safety team. This is an entry-level opportunity for someone passionate about keeping online communities safe while gaining hands-on experience in content moderation and digital platform operations.
As a Platform Experience Associate, you will review and analyze user-generated content — including text, audio, and video — to ensure compliance with client guidelines. You’ll investigate, escalate, and resolve flagged content, helping to maintain a safe online environment. This is meaningful work that may involve exposure to sensitive content, so resilience and stress-management skills are essential.
What you’ll do:
* Review, classify, and remove content according to client guidelines
* Stay up-to-date with policies and platform changes
* Investigate and resolve reported issues, escalating when necessary
* Participate in process improvements and training programs
* Engage in conversations on socially sensitive topics to help keep communities safe
What we’re looking for:
* Native or fluent Estonian and strong English communication skills
* Strong attention to detail and critical thinking abilities
* Ability to work objectively, without personal bias, in line with client policies
* Flexibility to work rotating shifts in a 24/7 environment, including weekends and holidays
* Previous content moderation, customer service, or business process outsourcing experience is a plus
* Passion for the internet, social media, and digital culture
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.
If you are required to work a night shift as part of this role, you are obliged to complete a night worker health assessment. Please note that it is a requirement of your continued employment, that you are fit to work night shifts and your employment may be terminated, if you are unable to do so.
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.
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