A opportunity has arisen for a Full-Time Leisure Manager to join our team at The Charleville Park Hotel.
The Ideal Person :To be successful in this role, you should possess strong customer focus, adept management skills, while effectively leading and managing a team.
The Role:As a Leisure Manager, you will be responsible for providing support in overseeing the day-to-day operations of the leisure facility, ensuring the smooth functioning of all leisure-related services and amenities.
About the Hotel:
Situated in North Cork, on the Limerick boarder, Charleville Park is one of Cork’s finest four-star hotels. Boasting 91 bedrooms and suites, extensive leisure facilities, ample free car parking on site, and complimentary high speed WIFI, Charleville Park Hotel is your ideal base for your next getaway. Our spacious, well-appointed rooms are designed to accommodate families of all sizes, ensuring everyone enjoys a comfortable stay. We also welcome furry friends, as we are proud to be a pet-friendly and dog-friendly establishment.
One of Six properties within the Só Hotel Group. Só Hotel group we invest in people, providing clear professional growth including team and management development. We believe great hospitality is provided by great people!
Key Responsibilities
* Ensure the Leisure Club operates with a guest-focused approach, exceeding expectations
* Manage all aspects of the member experience from initial contact to ongoing satisfaction
* Manage and ensure the cleanliness and hygiene of the facility and equipment in accordance with the standard operating procedures.
* Training and development of staff.
* Lead and manage all operations of the Leisure Club, maintaining high-quality standards
* Take full responsibility for the financial management of the department
* Provide support for creating a learning atmosphere and offer coaching to team members
* Develop a culture of empowerment and individual responsibility within the staff
* Engage in sales efforts through up-selling and guest care
* Lead the Business Planning Process for the Leisure Club
* Plan, execute, and review operational activities in accordance with SOPs
* Monitor and maintain employee productivity levels
The person:
* 2 years of experience in management or assistant management roles within the leisure or related industry.
* Excellent customer service
* Strong organization skills
* Excellent communication skills and personal presentation
* Excellent customer service
* IT Proficient
* Flexible - this role involves morning/evening/weekend/weekday work
* Fluent English
Benefits
The So Hotel Group is an awarding company to work for. We are very proud of our team and value their commitment to creating positive experiences for our guests and colleagues alike.In return, we offer an exciting, vibrant, positive and rewarding working environment.
Some benefits employees of Só Hotels enjoy are as follows:
* The provision of ongoing training and development opportunities
* Employee Recognition Awards
* Free car parking
* Career enhancement/progression opportunities
* Group Employee Discount Scheme
* Free Meals on duty
* Complimentary use of The Leisure Club
* Complimentary Coffee
* Bike to work scheme
* Employee Assistance Program
* Relocation assistance
If you are interested in applying for this position please send your CV and cover letter directly to hr@charlevilleparkhotel.com
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