Job Title: Receptionist / AdministratorDepartment: Finance Division / Section: FinanceAccountable to: Office ManagerMain purpose of job: The Receptionist / Administrator is responsible for managing front desk operations while providing ad‑hoc administrative support to the site. This role ensures a professional and welcoming environment for employees, visitors, and clients, while also assisting with ad‑hoc hospitality events/projects as they arise.Key ResponsibilitiesGreet and assist visitors, employees, and clients in a professional and friendly manner.Manage the day‑to‑day administration of a busy reception area, including phones, couriers, and post.Answer and direct phone calls, emails, and general inquiries efficiently.Maintain site security by issuing, monitoring, and collecting work IDs, and updating visitor logs.Set up new hires on access systems, including badge creation, access control, and locker allocation.Monitor and order office stationery and canteen supplies across the site.Prepare, edit, and format documents, reports, and presentations as required.Support business travel arrangements through third‑party providers or directly for employees.Assist in organising company events, training sessions, and meetings.Coordinate meeting room bookings and schedules.Carry out additional duties and projects as assigned by management.Key RequirementsPrevious experience in a receptionist or administrative role.Strong interpersonal and communication skills.Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Excellent organisational and multitasking abilities.High level of discretion and confidentiality.Ability to work independently and as part of a team.QualificationsA diploma or degree in Business Administration, or a related field is desirable.Experience in a similar role within a corporate or professional setting.Equal Employment Opportunity StatementPCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life‑changing therapies.
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