Global Data Center Sales Operations Leader at Eaton
Position Profile
As Global Data Center Sales Operations Leader you will report to the Head of the Global Data Center Segment and hold responsibility for optimizing the worldwide sales organization focused on large data center customers. You will be accountable for the global deployment and adoption of sales enablement technologies, process standardization, forecast integrity, and the creation of a high‑performance sales operations culture while driving operational excellence and innovation across regions. You will use your operational and financial insight, cross‑cultural and cross‑functional fluency, and leadership to deliver scalable, data‑driven business results.
Key Responsibilities
Define and execute global sales operations strategy for the data center business.
Identify critical outcomes at each stage of the account development and opportunity pipelines.
Define, develop, and execute, in collaboration with HR, global sales training programs focused on data center sales skills, technology, and data literacy.
Mentor and coach a high‑performance, globally distributed Sales Operations team, including regional and specialist leaders.
Serve as the central point of alignment between global leadership and cross‑functional teams driving adoption of industry best practices.
Define, prioritize, and deploy strategic operational initiatives such as organizational redesign, contractual management, lead management, digital literacy, data accuracy, forecast management, and growth initiatives.
Act as SME and BPO for cross‑functional CRM use, adoption, data quality, and reporting.
Collaborate with executives and regional leaders to standardize work processes, optimize productivity, and implement growth programs for the data center business.
Develop, manage, and improve global forecasting processes and sales performance reporting, fostering a data‑centric decision‑making culture.
Own and manage the global sales enablement and training budget for data center sales.
Represent the voice of the data center key accounts sales organization internally.
Lead business reviews, executive briefings, and strategic planning sessions for sales operations.
Ensure compliance with local and international regulatory requirements, internal policies, and ethical standards.
Oversee contractual obligations and manage escalations.
Establish clear performance objectives, provide regular feedback, and identify growth opportunities.
Champion diversity, equity, and inclusion initiatives across teams and business units.
Qualifications & Experience
Bachelor’s degree in Business Administration, Operations, or a closely related discipline.
Minimum of 7 years’ progressive experience in sales operations, preferably in the technology sector, with at least 3+ years in a global or regional leadership role.
Proven track record of managing complex, high‑value sales operations programs across multiple countries and cultural contexts.
Experience deploying and optimizing Salesforce in a global setting.
Significant expertise in sales enablement, process improvement, and cross‑functional leadership.
Fluency in English is required; proficiency in additional languages is highly advantageous.
Preferred Qualifications
Master of Business Administration (MBA) or other relevant advanced degree.
Understanding of data center market dynamics, sales methodologies, and go‑to‑market strategies.
Demonstrated expertise in sales technology platforms (CRM, BI, CPQ, etc.).
Experience navigating organizational change and leading through ambiguity.
Working Conditions & Travel
Based in a regional or global hub, with flexibility for hybrid or virtual work environments.
Must be able to work across time zones and adapt to diverse business cultures and practices.
International travel up to 30–40% of the time for business reviews, team leadership, and operational alignment.
Key Competencies
Superior ability to build, sustain, and strengthen strategic partnerships across global teams.
Demonstrated experience in creating and executing operational plans that align with business objectives.
Coordinate hybrid teams to work toward shared objectives, managing virtual teams spanning various geographies, business units, and functions.
Capable of identifying and pursuing operational improvements, understanding macroeconomic influences on sales operations, and possessing comprehensive financial knowledge.
Adept at executive‑level communication, with outstanding presentation, negotiation, and interpersonal skills tailored for global audiences.
Seniority level
Director
Employment type
Full‑time
Job function
Other
Appliances, Electrical, and Electronics Manufacturing
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
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