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Process documentation manager

Dublin
Novartis Ireland
Manager
Posted: 20 August
Offer description

Join to apply for the Process Documentation Manager role at Novartis Ireland2 days ago Be among the first 25 applicantsJoin to apply for the Process Documentation Manager role at Novartis IrelandSummaryLocation: Dublin, IrelandRelocation Support: This role is based in Dublin, Ireland. Novartis is unable to offer relocation support: please only apply if accessible.Are you passionate about creating clarity in complexity? As a Process Documentation Manager at Novartis, you’ll play a key role in enabling our associates and agency partners to deliver digital marketing the Novartis Way. You’ll own and evolve our internal content catalog—translating technical processes into clear, actionable resources that drive adoption and elevate quality.If you thrive at the intersection of content strategy, process excellence, and brand alignment, this is your opportunity to make a meaningful impact across global teams.About The RoleKey Responsibilities:Maintain and update editorial calendar for quarterly channel playbook releases with changelogsAlign documentation with internal stakeholders to ensure clarity and accuracy of contentCollaborate with analysts and channel leads to capture technical and process requirementsTranslate technologies and platforms into actionable content for training deploymentHarmonize content to reflect Novartis brand standards across copy, design, and visualsCreate frameworks that consolidate resources into a single effective reference pointPublish content that meets standards for structure, metadata, and cross-linkingEnsure documentation consistency across channels in alignment with process mapsEssential RequirementsDegree in marketing, graphic design, or information managementProven experience in technical writing and content planningStrong ability to translate technical requirements into clear reference and training materialsExcellent written communication skills in U.S. EnglishAbility to simplify and standardize complex information for broad audiencesHigh attention to detail and commitment to producing polished, high-quality deliverablesFamiliarity with emerging technologies such as Generative AI and Agentic AI is a plusDesirable RequirementsExperience working in a regulated industry or with global content governance frameworksFamiliarity with digital marketing platforms and enterprise content management systemsCommitment To Diversity & InclusionWe are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-cultureJoin our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/networkBenefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewardsSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionAdministrativeIndustriesPharmaceutical ManufacturingReferrals increase your chances of interviewing at Novartis Ireland by 2xSign in to set job alerts for “Documentation Manager” roles.Dublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 3 weeks agoDublin, County Dublin, Ireland 1 week agoAssociate Director, (QS) Consultancy - South DublinDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland€40,000.00-€40,000.0021 hours agoDublin, County Dublin, Ireland 4 days agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 3 days agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 6 days agoDublin, County Dublin, Ireland 6 days agoDublin, County Dublin, Ireland 1 week agoBlanchardstown, Fingal, Ireland 2 days agoDublin, County Dublin, Ireland 2 weeks agoBlanchardstown, Fingal, Ireland 1 month agoDublin, County Dublin, Ireland 4 months agoDublin, County Dublin, Ireland 5 months agoDublin, County Dublin, Ireland 5 months agoGlobal Payroll Lead - SME Ireland PayrollDublin, County Dublin, Ireland 2 weeks agoCounty Dublin, Ireland €75,000 - €85,000 2 weeks agoDublin, County Dublin, Ireland 52 minutes agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 1 month agoDublin, County Dublin, Ireland 21 hours agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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