**Field Service Engineer: A Technical Specialist Role**
We are seeking a skilled Field Service Engineer to join our Clinical Service Support Team. This field-based position covers client sites and involves the installation, maintenance, calibration, and repair of medical devices.
The successful candidate will play a key role in ensuring reliable performance and exceptional service for healthcare providers. Key responsibilities include:
* Carrying out installation, servicing, and repair of medical equipment on-site.
* Delivering equipment training and technical guidance to healthcare staff.
* Troubleshooting and resolving hardware, software, and network-related issues.
* Performing routine calibration and preventative maintenance.
* Providing technical support to the sales team as required.
* Maintaining clear and timely service documentation and reports.
* Advising customers on best practices to optimise device performance.
* Managing tools, spare parts, and consumables for efficient service delivery.
* Ensuring all work aligns with ISO quality and safety standards.
* Representing the company with professionalism and a strong customer focus.
To be successful in this role, you should have:
* A 3rd level qualification in Electronic Engineering, Mechatronics, or similar.
* Strong technical problem-solving and fault-finding abilities.
* Excellent organisational and communication skills.
* The ability to work independently and manage a dynamic service schedule.
* A customer-oriented mindset with a focus on service quality.
* A full, clean driving licence.
This is an excellent opportunity for a skilled Field Service Engineer to develop their career in a fast-paced environment.