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Escalations & complaints case manager, customer experience

Cork
Irish Water
Case manager
Posted: 13 April
Offer description

A leading utility provider in Cork seeks a Complaints, Case Management and High Profile Escalations Coordinator.
The ideal candidate will support customer service improvement efforts, manage complaints, and ensure compliance with regulatory requirements.
This role requires strong communication, an ability to manage customer relationships, and experience in the utilities sector.
The closing date for applications is 09/04/2026.
Salary is based on skills and experience.
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