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Weekend store operations manager

Granard
beBeeCustomer
Operations manager
Posted: 27 August
Offer description

Key Role Overview:


Job Summary

* As a store leader, you will be responsible for driving sales growth and profitability during weekends.

The ideal candidate will have/be:

* A minimum of 1 year's experience in a customer service-facing role.
* Excellent communication skills to effectively manage people and operations.
* Experience balancing cash and tills.
* A highly driven individual with a strong work ethic.
* An understanding of how to achieve key performance indicators (KPIs) and targets.
* Commercial acumen and brand awareness.
* A passion for grocery retail.
* The ability to work as part of a team in a fast-paced environment and multitask under pressure.
* The ability to organise work, delegate responsibilities, and support team members in the store.

Main Responsibilities:

* Lead by example and embody the company's values.
* Be approachable and encourage teamwork and a positive attitude in the workplace.
* Liaise with weekday management/supervisors on any changes to layouts and ensure correct implementation.
* Set standards for other employees in relation to rotation, merchandising, and facing off.
* Assist in the induction, training, and development of employees.
* Deal with all customer queries efficiently, professionally, and consistently with store policy.
* Engage with new initiatives and embrace new ways of working.

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